IT Operation Services - Senior Enterprise Administrator

I'm excited to share that my team at SMC Corporation of America is looking for a Senior Enterprise Administrator to join our North America Infrastructure Services team in Noblesville, Indiana.

This is a great opportunity for someone who enjoys designing, implementing, and supporting enterprise infrastructure in a modern manufacturing environment. You'll work across technologies including:

• Windows Server
• Active Directory & Group Policy
• Enterprise storage and backup solutions
• Disaster Recovery & High Availability

We're looking for someone who is technically strong, enjoys solving complex problems, and wants to help modernize enterprise infrastructure while mentoring others on the team.

We’re looking for a candidate with a passion for enterprise systems who thrives in a collaborative environment and can make an impact supporting critical business operations across North America.

The Senior Enterprise Administrator for SMC IT provides advanced administrative support for enterprise-level platforms. This role collaborates closely with global, regional, and local IT teams to ensure the ongoing availability and performance of critical applications used by SMC. The individual also provides leadership and guidance on adopting and optimizing platform capabilities, ensuring SMC teams work efficiently and effectively within these systems.

• Provide advanced administration of software applications, including making and consulting on approved changes to system configurations.
• Be a trusted and knowledgeable resource for other global, regional, and local IT team members, providing guidance, coaching, and training on platform systems.
• Ensure the SMC IT team is equipped to perform tasks such as configuration, integration, testing, requirements gathering, and solution design.
• Propose and implement process enhancements to optimize service delivery and enhance customer satisfaction.
• Develop systems integrations and process automation - fully utilizing the platform's workflow capabilities.
• Monitor system performance, generate reports, and provide insights into continuous improvement.
• Configure Business Rules, Notifications, Client Scripts, and ACLs, including advanced scripting to optimize performance.
• Collaborate with Product Owners and stakeholders to develop requested items and tasks, utilizing workflows to manage processes and meet business requirements, while optimizing the User Experience.
• Document and maintain functional business requirements, process flows, and business use cases.
• Provide ad hoc and scheduled training and assist IT teams in developing training sessions and workshops.
• Conduct research and stay up to date with emerging trends and advancements to understand how to better serve the information technology needs of SMC.
• All other duties as assigned.

• Off-hour meetings and work to accommodate global time zones.
• Collaborative team environment in a shared workspace.
• General office, computer room, warehouse, and factory areas.
• Infrequent off-hours work and local/international travel as required.
• Ability to sit for extended periods of time.
• Minimum lifting requirement of 15 pounds.

• Associate degree or equivalent verifiable education/work experience.
• 10+ years of customer-facing IT experience in an enterprise environment.
• 5+ years of experience working in Microsoft 365 technologies.
• Experience in administering systems using Power Shell and scripting solutions to problems.
• Experience working with global teams is a plus.
• ITIL certification is a plus.
• Involvement in working directly with vendors, stakeholders, and end users.
• Expertise in translating business requirements into technical solutions.
• Extensive experience supporting the development and deployment of workflow solutions.