Global IT Infrastructure - Data Center Engineer

PURPOSE

Partnering with the IT Leadership team, the Global IT – Data Center Engineer will ensure that Data Center infrastructure availability, performance, and stability support SMC’s strategic goals. This position can work alone or with teams and could work anywhere within the Enterprise on campus or at remote office locations. The Global IT Data Center Engineer will be a member of an advanced team of engineers to provide outstanding support to other IT teams and the business.

This position is on a team that encourages an adaptable culture, transformative thinking, and continuous learning.

• Provide awesome support for current and future enterprise systems
• Complete all relevant work as required by the team's standards
• Vigilant adherence to SMC Global IT security policies, procedures, best practices, and established standards
• Participate in and optimize IT Infrastructure implementations, forecasting, and maintenance
• Support of the design, development, and management of network servers, virtualization, storage, and monitoring systems
• Deployment of Servers and virtual environments, including but not limited to VMWare, various Windows server versions, and Linux
• Research, evaluate and make recommendations concerning new third-party products or industry trends which are related to data center operations, management, and uptime
• Identify and help create documentation for the global data center knowledge base
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
• Understand and analyze OS Provisioning technologies
• Work with business entities to ensure successful partnering and uptime requirements for networks & datacenters
• Experience modifying and developing scripting or programming languages
• Strong critical thinking, complex problem-solving, appropriate judgment, and decision-making skills
• Other duties as assigned
• Administer and support enterprise data protection platforms, including Rubrik and Dell Technologies solutions (e.g., Power Protect, Avamar, and Data Domain).
• Perform backup, recovery, and restore operations while monitoring and troubleshooting backup failures, performance issues, and system alerts.
• Support data lifecycle management activities, including retention, archival, replication, and secure data disposal in accordance with established standards.
• Execute documented disaster recovery procedures and participate in disaster recovery testing activities.
• Support incident response efforts related to data loss, corruption, ransomware, and other cyber events, escalating issues as appropriate.

Partnering with the IT Leadership team, the Global IT – Data Center Engineer will ensure that Data Center infrastructure availability, performance, and stability support SMC’s strategic goals. This position can work alone or with teams and could work anywhere within the Enterprise on campus or at remote office locations. The Global IT Data Center Engineer will be a member of an advanced team of engineers to provide outstanding support to other IT teams and the business.

This position is on a team that encourages an adaptable culture, transformative thinking, and continuous learning.

• Provide awesome support for current and future enterprise systems
• Complete all relevant work as required by the team's standards
• Vigilant adherence to SMC Global IT security policies, procedures, best practices, and established standards
• Participate in and optimize IT Infrastructure implementations, forecasting, and maintenance
• Support of the design, development, and management of network servers, virtualization, storage, and monitoring systems
• Deployment of Servers and virtual environments, including but not limited to VMWare, various Windows server versions, and Linux
• Research, evaluate and make recommendations concerning new third-party products or industry trends which are related to data center operations, management, and uptime
• Identify and help create documentation for the global data center knowledge base
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
• Understand and analyze OS Provisioning technologies
• Work with business entities to ensure…