Counter Sales - NAPA of Brookville

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Team Member, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs.

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use your parts knowledge to assist other NAPA team members answer questions for customers.
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Bring customer focus and high energy to our fast‑paced stores.
• Welcome retail customers into our stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions.
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering with or repairing cars & trucks through the year.
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless.

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• Great listening skills and empathy for customers.

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision.
• Knowledge of cataloging and/or inventory management systems, a plus.
• Entirely customer‑centric (external/internal).

• Awesome people and brand.
• Competitive Pay.
• Stable company with a “family” feel.
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no two days or career paths are the same.
• Great training, and ongoing development with support from multiple leaders/your team.

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.