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Job Description & How to Apply Below
Aspen Hospitality is a leading luxury resort chain with 12 premium properties across scenic locations in North India, including Rishikesh, Jim Corbett, Nainital, Ayodhya, and Garh Mukhteswar. The brand is recognized for delivering exquisite hospitality experiences in serene, nature-rich destinations, catering to families, couples, pet lovers, and experiential travelers. Aspen Hospitality has received prestigious accolades such as the “Best MSME Resort Chain of the Year 2024” by the Government of India and other reputed organizations.
The company specializes in creating memorable stays, hosting destination weddings, corporate off-sites, and customized events. With a focus on quality, innovation, and sustainability, Aspen Hospitality is dedicated to offering world-class service and expanding its presence.
Position Overview:
As an OTA (Online Travel Agency) Manager for Hotels, your primary responsibility is to manage and optimize the presence and performance of the hotel on various online travel agency platforms. You will be responsible for driving bookings, revenue, and visibility by implementing effective online distribution strategies and maintaining strong relationships with OTAs.
Key Responsibilities:
1. OTA Partnership Management:
- Establish and maintain relationships with key OTAs, negotiating favorable terms and conditions, commission rates, and promotional opportunities.
- Collaborate with OTAs to ensure accurate and up-to-date hotel information, including room types, rates, availability, and promotions.
- Monitor and analyze performance metrics provided by OTAs, identify areas for improvement, and implement strategies to maximize revenue and exposure.
2. Online Distribution Strategy:
- Develop and execute online distribution strategies to optimize revenue and market share through OTAs.
- Monitor market trends, competitor pricing, and consumer demand to make informed pricing and availability decisions.
- Implement rate and inventory management strategies to ensure the hotel's competitiveness and maximize revenue opportunities.
3. Content Management:
- Oversee the creation, optimization, and maintenance of hotel content across OTA platforms, including descriptions, images, amenities, and policies.
- Ensure consistency and accuracy of information across all OTA channels, reflecting the hotel's brand identity and unique selling points.
4. Online Marketing and Promotions:
- Collaborate with the marketing team to develop and execute online marketing campaigns and promotions on OTAs, aimed at increasing visibility, driving bookings, and achieving revenue targets.
- Monitor the performance of marketing campaigns and adjust strategies as needed to optimize results.
5. Reporting and Analysis:
- Generate regular reports on OTA performance, including bookings, revenue, market share, and channel contribution.
- Analyze data and identify trends, patterns, and opportunities to improve performance and increase revenue.
- Provide recommendations and insights to senior management based on data analysis.
Qualifications and Skills:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in OTA management, preferably in the hotel industry.
- In-depth knowledge of online distribution channels, OTAs, and online travel trends.
- Strong analytical skills and proficiency in using data analysis tools and Excel.
- Excellent communication and negotiation skills.
- Familiarity with hotel revenue management practices and pricing strategies.
- Experience with online marketing campaigns and promotional activities.
- Ability to adapt to a fast-paced and dynamic environment.
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