Director, Operational Risk and NAPA Risk Oversight

Overall purpose of role

This is a pivotal Director role for Operational Risk and Risk Oversight, NAPA (New and Amended Product Approval) Services. Require a dynamic champion and engaging leader for the newly created ORRO TC, leading NAPA team to front run strategies and Business Requirements and support peers and stakeholders and emulate the Barclays Values and Mindset.

The core purpose of the role is to

Lead technical functional review activity on the due diligence performed by Functions on proposals during the NAPA and Product Review process (whilst review is in flight).
Partner with Business and Functions head to deliver the NAPA pipeline in line with Barclays Strategy and Commercial viability.
Lead the strategic agenda, host committee meetings.
Drive cultural change through superior employee engagement.

To succeed in this role, you will have subject matter expertise in most of the following disciplines:

Operations, Technology and/or Operational Risk
NAPA and Product Design and Review (PD&R)
Compliance or Regulation, Fraud Risk, Legal
Finance and/or Treasury / Treasury Risk

Key Accountabilities

As a member of the NAPA Services (New and Amended Product Approval) team, you are expected to be a trusted advisor to the Group Head of NAPA Services and work in partnership collaboratively and productively with your fellow peers, colleagues across the NAPA and Product Review community and stakeholders to manage the NAPA and Product Review processes, and Product Register. You will have significant exposure to senior management across the bank.

You will be the key person of escalation for all aspects of this remit, and escalate, as required, to Group Head of NAPA Services

You will be actively engaged and closely managing the team to support you in delivering activities, with specific focus on:

Rigorous technical review of the due diligence performed by Functions whilst proposal is in flight, this includes the review of actions and conditions raised, and their closure at point of proposal approval.
Challenging stakeholders to enhance their due diligence on NAPA and / or Product Review proposals.
Engaging with colleagues in BU NAPA teams, working side-by-side to enable a robust quality assurance of each NAPA proposal.
Engaging with Employee Engagement team to embed continuous improvement through training
Engaging with NAPA Services Conformance team to ensure continuity of review

And with this in-depth visibility, you will work with peers across NAPA and PD&R to:

Drive continuous improvement through specific and general education to stakeholders and peers, enriching the quality of the proposals
Identify controls and processes to be strengthened within the Policy and Standards
Identify where question sets / artefacts need enhancement
Augment governance and senior MI with appropriate narrative
Collaborate on system and process changes

This role will enable NAPA Services to support the continued enhancement and effective operation of the NAPA and Product Review processes across the Group

Engagement

In-depth visibility, you will work with peers across NAPA and PD&R to:

Drive continuous improvement through specific and general education to stakeholders and peers, enriching the quality of the proposals.
Identify controls and processes to be strengthened within the Policy and Standards.
Identify opportunities to build efficiencies in the review, challenge and related reporting processes.
Identify where question sets / artefacts need enhancement.
Lead cultural agenda through communications and training.

This role will enable Operational Risk & Risk Oversight team to support the continued enhancement and effective operation of the NAPA and PD&R processes across the Group

Stakeholder Management and Leadership

Candidate should develop, through fluid engagement, strong working relationships with multiple senior stakeholders across Business, NAPA and Product Review Teams, Compliance, Operational Risk and the wider Risk Function, as well as the business and other Functions, such as Tech.

Decision-making and Problem Solving

You Will Need

A solid understanding of all aspects of your remit and will be required to demonstrate strong decision-making skills…