Regional Collections Manager

Role:
Regional Collection Manager – Field Collection Auto Loans

Location:

Noida
Role

Purpose:

To lead and manage field collections for the auto loan portfolio across the assigned region, ensuring reduction in delinquencies, improving recovery rates, and maintaining portfolio quality.

Key Responsibilities:

Manage end-to-end field collections for auto loan portfolio (2W/4W/CV as applicable)
Drive bucket-wise collection strategy (0–30, 30–60, 60–90, 90+ DPD)
Ensure achievement of monthly collection and resolution targets
Monitor roll-forward, roll-back, and NPA levels
Lead and supervise a team of Area Collection Managers, Field Executives, and Agencies
Handle skip cases, hard bucket recovery, and write-off cases
Manage and control collection agencies & vendor performance
Ensure adherence to compliance, audit, and regulatory guidelines
Track daily productivity and field visit efficiency
Collaborate with credit, legal, and operations teams for recovery actions
Drive repossession and auction processes where required
Prepare and present MIS reports, dashboards, and review decks
Key Performance Indicators (KPIs):
Collection efficiency (%)
Reduction in delinquency (DPD buckets)
NPA & roll-forward control
Agency productivity & cost efficiency
Recovery from write-off accounts
Eligibility Criteria:
Graduate / Postgraduate (MBA preferred)
6–10+ years of experience in collections (Auto Loans preferred)
Strong experience in field collections & team handling
Good understanding of retail asset products (Auto/Vehicle Loans)
Experience in managing agencies and vendor networks