Global Director

Director – Category Management (Global Procurement Services)

Location
India (Noida) with multi‑region responsibility (Global Role)

Role Purpose
The Director – Category Management will provide  strategic, commercial, and operational leadership  for high‑value indirect spend categories including  Facilities Management Services (FMS), Real estate / leasing, Infrastructure build, Physical Security, Employee services, and Global Travel  &  lodging
The role owns  end‑to‑end category strategy  for a  global annual spend of USD 400 million , driving  cost optimization, risk management, Contract negotiations & governance, ESG compliance, supplier relations  across geographies, lead  complex global RFPs, renegotiations, and contract restructurings ,
This position requires a  seasoned leader with 25 years of experience , capable of operating at  leadership levels , managing complex supplier ecosystems, and leading  senior category leads at GM / DGM levels  with overall team size of 40+ across different region
Responsible for managing internal customer / stake holders & act as senior escalation point for  business‑critical supplier performance or continuity issues

Key Responsibilities
1. Category Strategy & Spend Ownership
Own and govern  global category strategies  for FMS, Security, Employee Transport, and Global Travel with full  P&L and value realization accountability
Manage and optimize an  aggregate indirect spend of USD 400M annually , ensuring measurable outcomes across  cost, quality, resilience, and sustainability
Establish  3–5 year category roadmaps  covering demand management, sourcing models, technology enablement, and supplier consolidation
Lead  make‑buy, regionalization, nearshoring, and bundling decisions  based on cost and risk trade‑offs

2. Commercial Excellence & Value Creation
Drive  structured savings programs  (hard savings, cost avoidance, productivity gains) with clear governance and Finance sign‑off
Lead  complex global RFPs, renegotiations, and contract restructurings , including gain‑share and risk‑linked commercial models
Ensure robust  TCO‑based decisioning , benchmarking, and should‑cost modeling across all categories
Own commercial risk management including  price volatility, demand shocks, SLA leakage, and supplier concentration risks

3. Supplier & Ecosystem Management
Build and govern a  global strategic supplier ecosystem , including Tier‑1 integrators and regional specialists
Establish  supplier segmentation frameworks  (Strategic / Preferred / Tactical) with formal QBRs and scorecards
Drive  supplier innovation, digitization, and ESG commitments  (carbon reduction, social compliance, safety)
Act as senior escalation point for  business‑critical supplier performance or continuity issues

4. Leadership & Organization Management
Lead and mentor  senior category leaders at GM / DGM levels , ensuring clarity of ownership and high performance
Set talent standards for  commercial depth, category specialization, and global stakeholder management
Build succession pipelines and develop future leaders .
Foster a  high‑accountability, data‑driven, and outcome‑oriented team.

5. Stakeholder & Governance Leadership
Partner with  Business Heads, Function heads and Regional Presidents  to align sourcing strategies with business priorities
Present category strategies, savings outcomes, and risk positions to  procurement & finance leadership
Ensure governance across  policy compliance, audit readiness, risk frameworks, and regulatory adherence

6. Transformation & Digital Enablement
Lead  procurement transformation initiatives  including:
Spend analytics & dashboards
Contract lifecycle management (CLM)
Service performance digitization
Automation of transactional procurement
Sponsor adoption of  AI‑led analytics for data based decision making, process improvement & simplification ,supplier assessment etc

Key Qualifications & Experience
Experience
25 years of progressive experience  in  Category Management / Strategic Sourcing / Commercial Leadership
Demonstrated ownership of  USD 300–500M+ indirect spend  at enterprise or global scale
Deep expertise in  FMS, Security Services, Employee Mobility / Transport, and Global Travel
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