Finance & Accounting Outsourcing - Delivery Lead

Location:

Noida
Business Unit:  Digital Process Operations (DPO) / Finance BPO

Role Overview
Lead end-to-end  Finance & Accounting Outsourcing (FAO)  delivery for global clients, driving operational excellence, transformation, and P&L outcomes. The role owns large-scale F&A engagements including Record-to-Report (R2R), Procure-to-Pay (P2P), and Order-to-Cash (O2C).

Key Responsibilities
Client & Delivery Leadership
Own delivery for large FAO engagements (multi-geo, multi-process)
Act as primary stakeholder for client finance leadership (CFO org)
Ensure SLA/KPI adherence, governance, and customer satisfaction
P&L & Commercials
Manage engagement P&L, margins, and cost optimization
Drive revenue growth via mining, renewals, and scope expansion
Operations Management
Oversee R2R, P2P, O2C towers with strong control and compliance
Ensure audit readiness (SOX, IFRS/GAAP compliance)
Transformation & Automation
Lead digital initiatives (RPA, AI/analytics, ERP transformation – SAP/Oracle)
Drive continuous improvement (Lean, Six Sigma)
People Leadership
Lead large teams (500–800+ FTEs)
Build leadership pipeline, talent retention, and capability development
Governance & Risk
Establish robust governance frameworks and executive reporting
Manage risks, escalations, and business continuity

Qualifications & Experience
CA / MBA (Finance) preferred
18–25 years experience in F&A / BPO / Shared Services
Proven experience in  large FAO deal delivery and transformation
Strong exposure to  ERP platforms (SAP/Oracle)  and automation tools
Demonstrated P&L ownership and global stakeholder management

Key Skills
FAO domain expertise (R2R, P2P, O2C)
Client relationship & executive communication
Financial acumen & commercial management
Transformation mindset (digital, automation)
Leadership & stakeholder influence