Receptionist, Customer Service​/HelpDesk

About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state.

Three distinct Native languages are spoken:
St. Lawrence Island Yupik, Central Yup’ik, and Inupiaq. About this position:
Receptionist Location – Nome, AK The

Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal.

Essential Duties & Responsibilities Responsible for company mail: outgoing, retrieval and department delivery. Responsible for picking up and delivering BSNC packages, goldstreaks, ect. May assist with BSNC meeting preparation. May assist with travel arrangements. Greets, screens, and directs all office visitors. Answers, screens, and directs all telephone calls. Required (Minimum Necessary) Qualifications

Education Requirements:

High School Degree or GED equivalent Level of Experience Requirements Two (2) years of experience in typing and general office practices Must have an Alaskan Driver’s License Knowledge, Skills, Abilities, and Other Characteristics Knowledge of organizational procedures and workflows – understanding how work moves through a company. Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.

Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information. Communication skills (written and verbal) – ability to convey information clearly and professionally. Time management and prioritization – balancing multiple tasks and meeting deadlines. Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.

Interpersonal and teamwork skills – building rapport and collaborating effectively with others. Attention to detail – producing accurate, error‑free work. Preferred N/A Supervisory Responsibilities This position will not supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. Necessary

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time;

most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental…