Front Desk Clerk

Summary

Bering Straits Development Company, a company within the BSNC family, is currently seeking a qualified Front Desk Clerk at the Aurora Inn in Nome, AK. The Front Desk Clerk will be responsible for checking guests in/out, making reservations, keeping the lobby clean at all times, and professionally answering the phone. Other duties may include cleaning the lobby restroom and wiping down tables and counters.

• Checking guests in/out
• Making reservations via phone / walk in / online
• Keeping work area/lobby/bathroom clean at all times
• Renting out vehicles to guests/customers who may need them
• Greet guests in a professional and courteous manner
• Maintain the security and safety of guests 24 hours a day
• Complete end of day reports/audits for both Hotel and Vehicle

• High school diploma or GED
• Basic Math skills
• Customer service
• People person
• Able to stand for long periods of time
• Able to work flexible hours including weekends and nights

• Basic computer skills and knowledge of computer systems
• Ability to multi‑task in a fast paced working environment
• Detail‑oriented
• Ability to communicate clearly and professionally with guests, co‑workers, and management, both orally and in writing

• Knowledge of the reservation system Operations

Must maintain a constant state of mental alertness at all times. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about.

• This position is not subject to federal requirements regarding Department of Transportation “safety‑sensitive” functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi‑line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

• No supervisory responsibilities.

As a condition of employment, may be required to pass a pre‑employment drug screening, as well as have acceptable reference and background check results to obtain access to a military base. Must have reliable transportation to/from work and must be able to obtain access to military installations.

BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.