Protective Services Specialist Nome

Protective Service Specialist (PSS) – Full Time

Location:

Nome, Alaska.

As a Protective Service Specialist (PSS), you will be responsible for all aspects of Child Protection Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. This position includes investigating reports of abuse and/or neglect, preparing intervention plans, gathering information about family dynamics, developing plans to ensure child safety while assisting parents, placing children in foster homes when necessary, providing ongoing services, coordinating referrals, writing reports to court, working closely with tribal partners, and frequent face‑to‑face and telephonic contact with parents and caregivers, among other duties.

• Stress Tolerance
  :
  Deals calmly and effectively with high stress situations.
• Self‑Management
  :
  Sets realistic personal goals, works with minimal supervision, demonstrates initiative and responsibility.
• Teamwork
  :
  Encourages and facilitates cooperation, pride, trust, and team spirit.
• Analytical Thinking/Problem Solving
  :
  Uses a logical, systematic approach to address problems.
• Customer Service
  :
  Works with clients to assess needs and resolve problems.
• Integrity/Honesty
  :
  Maintains high ethical standards.
• Interpersonal Skills
  :
  Shows empathy, courtesy, and sensitivity to diversity.
• Oral Communication
  :
  Expresses information effectively and listens to others.
• Writing
  :
  Communicates information succinctly and clearly.
• Technical Credibility
  :
  Applies specialized expertise appropriately.

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve Paid Holidays per year

The position is based out of the Nome office and requires travel to remote villages and communities by small aircraft, all‑terrain vehicles, or small boats. Travel frequency is expected to be four or more times a month, with occasional overnight stays in rustic conditions. The role may involve work during evenings, weekends, and on‑call rotations.

The State of Alaska commits to equal opportunity employment. The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA) and is an equal opportunity employer.