Manager, Logistics
Job in
Norco, Riverside County, California, 91760, USA
Listed on 2026-09-18
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-18
Job specializations:
-
Supply Chain/Logistics
Distribution/ General Warehouse, Supply Chain & Logistics, Inventory Control & Analysis -
Warehouse
Distribution/ General Warehouse, Supply Chain & Logistics, Inventory Control & Analysis
Job Description & How to Apply Below
About the Role
The Manager, Logistics owns the day-to-day performance of Centr's third-party logistics(3PL) operations, ensuring accurate,timely, and cost-effective fulfillment across DTC/e-commerce and B2B channels. This role works directly with 3PL warehouse partners on receiving, inventory control, and shipping, and partners cross-functionally to keep order accuracy, inventory accuracy, and shipping cost on target.
Key Responsibilities 3PL & warehouse operations- Manages the day-to-day relationship with Centr's 3PL warehouse provider(s), serving as the primary point of contact for operational issues.
- Oversees receiving, put-away, picking, packing, shipping, andreturnsprocesses at the 3PL to ensure they meet Centr's standards.
- Partners with the 3PL on inventory control practices, including cycle counts and row counts, tomaintainaccuratestock records.
- Monitors stock levels across warehouse locations andflagsreplenishment needs before they become stockouts.
- Oversees order fulfillment across DTC/e-commerce and/or B2B channels, ensuring orders ship accurately and on time.
- Manages the returns/RMA process, working with the 3PL to process returns efficiently and resolve discrepancies.
- Tracks and reports on 3PL performance against key metrics: order accuracy, inventory accuracy, and shipping cost.
- Identifies trends in performance data and drives corrective action plans with the 3PL when metrics fall short of target.
- Builds andmaintainsperformance reporting in Excel/Google Sheets to track trends over time.
- Manages relationships with carriers (UPS, Fed Ex, USPS) and/or freight providers to support cost-effective, reliable shipping.
- Evaluates and understands shipping rates, including LTL/FTL and international shipping options.
- Partners with systems/IT on ERP, Shopify, Amazon, and EDI connections supporting order and inventory flow.
- Manages logistics/warehouse-facing employees.
- Manages daily operations to ensure consistent execution against SLAs.
- Identifies and drives process improvements across the fulfillment lifecycle.
- Partners on planning and strategy forlogisticsnetwork capacity and growth needs.
- Experience working directly with 3PL warehouses orlogisticsproviders.
- Strong understanding of receiving, put-away, picking, packing, shipping, returns, and inventory control processes.
- Experience with inventory management, including cycle counts and row counts.
- Experience with DTC/e-commerce and/or B2B order fulfillment, including returns/RMA processes.
- Track record managing 3PL performance against order accuracy, inventory accuracy, and shipping cost metrics.
- Strong Excel/Google Sheets skills; ERP experience preferred, ideally with Shopify, Amazon, and/or EDI connections.
- Experience with UPS/Fed Ex/USPS and/or freight; understanding of shipping rates, LTL/FTL, and international shipping.
- People management experience, with strong problem-solving and process-improvement skills.
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