Resident Coordinator

Resident Coordinator

The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator.

• Office administrative functions
• Coordinating tenant request
• Working with maintenance team to resolve requests
• Input information into computer systems accurately and timely
• Arrange and plan various events and classes
• Assist in planning resident functions
• Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws
• Follow all safety procedures and notify supervisor of safety hazard
• Special projects and other responsibilities as assigned

• Excellent customer service skills
• Ability to communicate effectively and develop relationships quickly
• Leasing, sales and closing skills
• Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier
• Basic computer and data-entry skills
• Demonstrate strong work ethics with the ability to adapt to change
• Understand and carry out oral and written instructions

• High school graduate or equivalent
• 6 months service industry experience
• Regular office work, however, occasional outside duties in all weather conditions

We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.

• Full insurance benefit suite including medical insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, short-term disability, legal & identity theft insurance, and pet insurance.
• Company paid life insurance (option to buy additional available) and long-term disability.
• Access to benefits concierge service.
• Access to mental health & well-being service.
• 401K:
  Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay.
• Paid time off: employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
• 11 paid holidays per year.
• Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
• Tuition reimbursement:
  Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.

El puesto de coordinador de servicios para residentes es el «embajador» de la oficina de administración ante los inquilinos. La imagen de Bridge Property Management se refleja en la actitud, la apariencia y la imagen que proyecta el coordinador de servicios para residentes.

• Funciones administrativas de oficina
• Coordinación de las solicitudes de los inquilinos
• Colaboración con el equipo de mantenimiento para resolver las solicitudes
• Introducción de información en los sistemas informáticos de forma precisa y oportuna
• Organización y planificación de diversos eventos y clases
• Asistencia en la planificación de actividades para los residentes
• Cumplimiento de las políticas y procedimientos de Bridge y de las leyes estatales y federales sobre vivienda justa
• Cumplimiento de todos los procedimientos de seguridad y notificación al supervisor de cualquier riesgo para la seguridad
• Proyectos especiales y otras responsabilidades que se le asignen

• Excelentes habilidades de atención al cliente.
• Capacidad para comunicarse de forma eficaz y entablar relaciones rápidamente.
• Habilidades de arrendamiento, ventas y…