Senior On-Site Service Specialist.Manage

POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.

Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance.

Note:

Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES - Runs high volume copy machines and performs binding and finishing work.

- Operating high volume document imaging systems.

- Operating document image handling software - Operating MS Office and Email systems for opening, sending and retrieving files - Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.

- Maintains records for management reports and inventories of supplies needed.

- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.

- Calculates charges for jobs performed and maintains some billing logs.

- Responds to and coordinates all service calls required by customer.

- May perform filing duties in conjunction with specific customer requests.

- Delivers completed jobs to pre-determined customer locations within and outside of the site.

- Maintains daily meter and service logs.

- May travel between customer's buildings.

- Answers customer questions regarding status or feasibility of job requests.

- Ensures upkeep of convenience copier areas by keeping neat and well stocked.

- Performs duties related to the shipping of materials.

- Performs duties related to the receiving of materials.

- May perform meeting room and conference room set ups.

- May perform building occupant moves within assigned facilities.

- May perform re-lamping and light maintenance duties as assigned.

- May perform occasional cleaning duties as needed.

- May require periodic overtime on nights and weekends, including off-hour emergency response.

- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.

- Uses all copier equipment, calculator, fax machine, postage meter and some PC.

- Performs filing duties, which may include 'purging' and archiving old documents.

- Performs other duties as assigned.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://(Use the "Apply for this Job" box below). Your Rights
6.12.pdf

The pay transparency policy is available here:
https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
/resources

Contents/E
- We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.