Order Processing Coordinator

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

POSITION TITLE: Order Processing Coordinator

JOB DUTIES AND ESSENTIAL FUNCTIONS:

· Manage incoming domestic customer orders via EDI, Fax, Email and Customer Websites.

· Enter Import orders into Quick Books and notify appropriate team members of receipt of a new order.

· Confirm to customer receipt of New F&D Grand Opening orders and verify fill rates at time of receipt.

· Coordinate activities with the warehouse and sales teams to ensure timely and accurate order processing and timely product shipment.

· Manage preparation of shipping labels which includes creating packaging, utilizing knowledge of inventory stock status, ensuring billing accuracy and meeting deadlines.

· Prepare and send invoices upon pick-up of shipments.

· Assist the warehouse with managing priorities based on customer shipping guidelines.

· Make recommendations regarding EDI and shipping performance to minimize penalties and fees from customers.

· Assist finance with processing adjustments for Amazon FBM orders and prepare weekly report.

· Participate in cycle counting inventory.

· Perform other duties that may be required based on business needs.

REPORTS TO:

· Operations Manager

SUPERVISORY RESPONSIBILITIES:

· None

REQUIRED SKILLS:

· Excellent verbal and written communication skills.

· Proficient in MS Office, Word and Excel.

· Working knowledge of Quick Books and True Commerce Transaction Manager.

· Ability to work under time pressure for task completion.

· Ability to multi-task and prioritize work activities to achieve desired goals.

· Strong attention to detail.

· Quick to learn in ambiguous circumstances.

· Ability to work both independently and as part of a team.

REQUIRED EXPERIENCE:

· 1-2 years of order management xxperience

· High School Diploma or equivalent.

PREFERRED EXPERIENCE:

· 2 years of order management experience.

· Bachelor’s Degree in related field of study.