Legal Office Receptionist

Join 770

Good Law as a Receptionist and become the welcoming face of a firm that believes every client deserves to feel seen, supported, and valued from the very first interaction. In this role, you'll set the tone for the client experience — managing the front desk, directing inquiries, and keeping daily operations running smoothly so our team can focus on delivering exceptional legal service.

We’re committed to investing in the people who make our firm work, and we’ll support you with competitive pay, a collaborative team environment, and a genuine pathway for growth. This role offers meaningful exposure to the legal field — giving you a front‑row seat to how a high‑performing personal injury firm operates — with real potential to advance into client‑facing, legal support, or intake roles as you grow with us.

• Reception & Client Interaction: Serve as the first face and voice of 770
  
  Good Law — greeting visitors warmly, operating the switchboard, routing all calls to the appropriate personnel within established response windows; log all client calls in the case management system, deliver accurate messages promptly, and maintain a clean, professional reception area and conference room at all times.
• Mail, Documents & Supplies: Receive, sort, and distribute incoming mail daily; assist in preparing demand and complaint packages; monitor fax and copier supplies, reporting needs to the COO.
• Scheduling & Appointments: Coordinate client consultations, manage staff calendars, confirm appointments, and track attendance, cancellations, and rescheduling across teams.
• Administrative & Case Support: Support client consultations through intake assistance, translation, police report retrieval, and document scanning; prepare engagement packages and assist with file‑closing processes as needed.
• Team
  
  Collaboration:
  
  Partner closely with all firm teams and the COO to ensure accurate call, fax, and mail routing, and proactively communicate operational needs to keep daily functions running smoothly.

• Warm, professional demeanor with a consistently positive, optimistic attitude — able to represent 770
  
  Good Law’s culture from the first impression and maintain composure in a fast‑paced, client‑facing environment.
• Strong interpersonal and communication skills with the ability to engage effectively with a diverse range of clients, staff, and external parties.
• Highly disciplined and reliable, with a track record of following established protocols, meeting deadlines, and operating consistently within structured workflows.
• Diligent work ethic with a commitment to thoroughness and quality — someone who takes ownership of their responsibilities and sees tasks through to completion without prompting.

$17.31 hour