Business Development Manager

Career Opportunities with Fujitec America

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Careers At Fujitec America

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Secure and maintain new and existing service/maintenance accounts, repair work, modernization projects, and develop and maintain strong relationships with new and existing customers so that the branch meets annual revenue goals. May also bid on new installation and modernization jobs. This position exercises discretion and independent judgement with respect to matters of significance.

• Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Generate leads after researching and identifying potential candidates. Qualify those leads through cold-calls, emails, networking events, and industry databases, tracking status with company systems.
• Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups.
• Network and
• Develop capital plans for customers to address their short-and long-term building needs.
• Maintain a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including developing knowledge of local elevator code requirements.
• Prepare repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtain price estimates from suppliers and manually calculate, including reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
• Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receive and respond to written and oral questions related to quoted repairs and service contracts, including performing follow-up with customers on all service and repair proposals.
• Monitor the status of current service contracts by visiting jobsites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues.
• Contact service customers regarding contract renewal prior to contract expiration; advise of price increases if appropriate.
• Keep timely, well-organized records of sales activities including but not limited to proposals, bookings, losses and cancellations, using company-provided sales management software.
• Utilize systems to perform various tracking functions.
• Assist in A/R collection efforts to ensure prompt payment from customers.
• Work closely with operations and projects teams to ensure client satisfaction.
• Conduct customer follow-up on all proposals.
• Visit project sites when necessary and work with the operations department to ensure customer needs and deadlines are being met.
• Identify and communicate impact of sales plan on financial statement.
• Conduct portfolio analysis to identify and connect with the decision marker of an organization, learn when buildings come off service/bids will be released, and determine real opportunities.
• Interact with operations manager to survey potential jobs, effectively and efficiently put together estimates and proposals.
• Lead Fujitec and sales presentations at customer/consultant meetings and lunch-and-learns.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.

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• Education:
  
  Bachelor’s in related
• Experience:
  
  Minimum 3 years in related
• Requires a valid driver’s license and a satisfactory Motor Vehicle Report.
• Local Travel Expectations: 60%

• Technical Professional Knowledge
• Teamwork and Cooperation
• Communication
• Customer Service Orientation
• Initiative
• Performance Motivation
• Problem Assessment

• Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the…