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Customer Experience Advocate — Optical Solutions
Job in
Norcross, Gwinnett County, Georgia, 30092, USA
Listed on 2026-07-29
Listing for:
Lightera
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Lightera, a global leader in optical fiber and connectivity solutions, seeks a Customer Care Representative in Norcross, GA. You will be the first line of contact for internal and external customers, handling inquiries, quotations, RFI responses, and order processing with accuracy and timeliness.
You will communicate with various departments to resolve issues, maintain strong customer relationships, and support our mission to provide exceptional service while adhering to company policies and
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