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VIP Eyewear Concierge & Support Specialist
Job in
Norcross, Gwinnett County, Georgia, 30003, USA
Listed on 2026-08-02
Listing for:
EssilorLuxottica
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Essilor Luxottica is seeking a VIP Customer Service Advocate to support select VIP customers in the lab on behalf of Customer Service. The role uses Salesforce and other systems to troubleshoot jobs, build partnerships with the lab and customers, and drive satisfaction and growth.
Ideal candidates will have 5+ years of optical experience, ABO certification, and strong communication skills to handle sensitive conversations, manage multiple applications, and prioritize tasks in a fast-paced
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