Customer Service Representative

Make a difference.

• Ensure every customer experience is top notch in quality.
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues.
• Take an active role in selling Graybar goods and services on inbound calls.
• Provide support on product selection and application.
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims.

• Strong communication skills.
• Ability to handle a variety of customer situations with enthusiasm and tact.
• Some retail or counter sales experience preferred.
• High School education.
• 2 year or 4 year degree preferred.

The starting rate of pay for this position is 22.00 USD hourly depending on experience.

Monday through Friday – 8:00am to 5:00pm.

• Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Flexible Spending Accounts.
• Disability Benefits at no cost to you.
• Profit Sharing Plans.
• 401(k) Savings Plan with company match.
• Paid Vacation & Sick Days.
• Paid Holidays.
• Paid Wellness Day.
• Community Time Off.
• Predictable Work Schedules – no weekends or nights for most roles.
• Employee Recognition Program.
• Educational Reimbursement and Career Development Programs.
• Other perks that support your well‑being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Equal Opportunity Employer/Vet/Disabled