Technical Sales Support Engineer

Cowan Supply, 6515 McDonough Dr., Norcross, Georgia, United States of America

Posted Wednesday, February 18, 2026 at 6:00 AM | Expires Saturday, May 30, 2026 at 4:59 AM

Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. We attribute our success to a unique business philosophy and talented people.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and, sometimes, a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Cowan Supply is one of those trade names and is looking for a Technical Sales Support Engineer at its Norcross, GA location.

Pay for Technical Sales Support Engineer is between $100,000 and $120,000 per year at this location.

Are you a mechanical engineer with a business mindset? Do you enjoy networking and collaborating with others? Are you service‑oriented and a self‑starter? If so, we’d like you to join our dedicated team as a Technical Sales Support Engineer
.

You will:

• Serve as a technical and applications subject matter expert for sales teammates and external customers, providing comprehensive product support and ensuring an exceptional customer service experience.
• Establish, maintain, and grow relationships with mechanical contractors and manufacturer vendor partners, facilitating product selection, training, and HVAC and/or mechanical system project execution.
• Support sales efforts through technical training, coaching, evaluation, inventory recommendations, and product support.
• Enable the sales team by functioning as a key resource for assistance with product selection and systems solutions, technical submittals and documentation, and value engineering and alternative solutions.
• Develop and maintain relationships with consulting engineers and engineering firms to drive project specifications and product preferences.
• Coordinate and actively call on engineers and contractors to support projects from design through installation.
• Attend and participate in local engineering and industry organizations (ASHRAE, ASPE, etc.).
• Represent the business at industry events, customer meetings, jobsite visits, and networking functions.
• Proactively identify new opportunities within the territory and help drive revenue growth across product lines.
• Maintain a current working knowledge of relevant technical issues by reviewing all technical bulletins and attending industry‑related technical training functions and professional events.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• Bachelor’s degree in Mechanical Engineering or a similar technical field.
• Possess a proper and valid driver’s license.
• 2 or more years of experience working as a mechanical contractor, Project Manager, Project Engineer, or in a similar position.
• Have a strong understanding of HVAC and mechanical systems, construction processes, and project workflows.
• Be familiar with distribution‑based sales channels and project pipelines.
• Demonstrate excellent interpersonal and communication skills with the ability to communicate clearly with cross‑functional teams and stakeholders.
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain appointment and customer contact files, and analyze data.
• Demonstrate outstanding verbal and written communication, and generous listening skills.
• Be highly organized, a…