Director, Recovery Services

Join Life Link — Join a Life Saving Team!

About Life Link
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning,
Life Link Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At Life Link, we are united by our mission:
To honor donors and save lives through organ and tissue donation.

Our vision remains clear:
To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—
Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, Life Link is the place for you.

What You’ll Do

As a Director, Recovery Services you will directly contribute to Life Link’s life-saving mission. Primarily responsible for daily oversight and management of the Organ Recovery Center, you will mentor, provide ongoing education, and evaluate Recovery Staff and other assigned staff while working within established Life Link Foundation, OPO, Piedmont Healthcare and regulating agency policies and protocols. You will ensure that organ donor management and all organ recoveries that take place in the recovery center are coordinated to provide appropriate space, staff, supplies and equipment to perform recoveries in a timely and effective manner that meets all recovery expectations, acting as a liaison to Piedmont Healthcare for all recovery center‑specific needs.

As a member of the clinical leadership team, you will serve as a clinical expert for organ donation and transplantation issues within the organ recovery center.

Key Responsibilities:

• Serves on Life Link and Piedmont committees to ensure efficient practice and compliance with UNOS, Life Link and Piedmont policies.
• Provides Donor Recovery Center Operations and Perfusion Lab Oversight.
• Acts as a Recovery Operations and Perfusion Lab Resource.
• Recommends and implements revisions in procurement protocols to provide continuous improvement with the work environment by actively participating in the Policy Review Committee.
• Participate in and manage overall daily operations of Surgical Coordinators, as appropriate, ensuring that they have the tools, training, and support necessary to direct the internal and external resources available to bring about successful donation for transplantation once a potential donor has been identified.
• Provides ongoing staff training to ensure compliance with policies and staff development.
• Assists Manager, Recovery Services with oversight of training, developing training protocols for the recovery center operations and monitoring trainee staff performance and compliance.
• Works closely with the Supervisor of QA/PI, Manager, Recovery Services and the Supervisor of Regional Transplant Coordinators to collaboratively design and implement projects (e.g. PDSA’s) to measure performance and implement innovative and effective performance improvement methods and tools to drive key organizational goals.
• Guides assigned staff toward accomplishment of Life Link’s mission and goals; including selection, training and development, scheduling and job assignment, coaching and counseling, appraisal and recognition, and recommending promotional and disciplinary status:
• Directs work planning: approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies.
• Participates in hiring through screening resumes and conducting interviews.
• Serves as mentor to new staff by coordinating and participating in classroom orientation and regular meetings to assess progress.
• Assesses and guides performance of assigned staff through case debriefs and interactions with staff when functioning as a Referral Coordinator and by observing them in the field.
• Prepar…