HR Business Partner Operations-U.S. Southeast

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide.

With over 150,000 product offerings, 112 locations in North America, and a state‑of‑the‑art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever‑changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do:
Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission:
to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

We are looking for an HR Business Partner Operations – to support our U.S. operations in a hands‑on, business‑oriented role. Reporting to Corporate HR based in Montreal, Canada and the HR manager US based in the United States, this position plays a key role in supporting managers, ensuring strong HR execution, and contributing to the sustainable growth of the organization.

As a close partner to operational leaders, you will support day‑to‑day people management, ensure compliance with employment laws, contribute to consistent HR practices across multiple sites, and support managers in talent acquisition activities. This role offers the opportunity to have a tangible impact on operations while working in close collaboration with leaders on the ground.

Manager support and business partnership:

• Act as a trusted HR partner to managers operations
• Support managers in employee relations matters, including performance management, corrective actions and terminations
• Provide guidance on day‑to‑day people management
• Develop a strong understanding of the business, operational challenges and workforce realities

Talent acquisition:

• Support managers throughout the talent acquisition process and ensure adherence to recruitment best practices
• Assist managers in defining role requirements and candidate profiles
• Participate in interviews and provide guidance to support sound hiring decisions
• Ensure talent acquisition activities are compliant with employment laws and internal processes

Employee relations and legal compliance:

• Ensure compliance with U.S. federal and various state employment laws
• Manage employee relations cases, investigations and related documentation
• Support consistent application of HR policies and procedures
• Act as a point of reference for managers on compliance‑related questions

Health, safety and Workers’ Compensation:

• Manage Workers Compensation cases
• Coordinate incident reporting, claims follow‑up and return‑to‑work processes
• Support managers on health and safety practices and requirements

HR operations, reporting and continuous improvement:

• Support onboarding, offboarding and employee data management
• Maintain accurate employee records and HR system data
• Prepare HR reports and workforce metrics for Corporate HR
• Participate in HR projects and continuous improvement initiatives
• Analyze recurring issues and contribute practical, business‑driven solutions

• Bachelor’s degree in human resources
• Three to five years of experience in an HR Generalist or HR Business Partner role
• Experience supporting multi‑site operations
• HRCI and/or SHRM certification
• Strong knowledge of U.S. federal and various state employment laws
• Experience supporting employee relations and Workers’ Compensation activities
• Strong analytical skills and attention to detail
• Proficiency with HR systems and MS Office

• Builds strong relationships with managers and…