Test Engineering; QA Manager

Test Engineering (QA) Manager

Seeking a Test Engineering (QA) Manager to join our team. This role provides leadership and coordination across Testing, Release and Documentation, ensuring high-quality, reliable product delivery. This role is an integral part of Client's Agile Software Development organization and participates throughout the product lifecycle — from concept and design through development, testing, release, and post-production support. The role combines hands-on quality engineering expertise with people leadership and strategic ownership of release quality, driving an automation-first mindset and predictable delivery.

This position is based in Norcross, GA (Peachtree industrial blvd, near to Peachtree corners) and requires in-office presence on a hybrid schedule (Every Tue and Wed in office).

• Manage a team of QA and Documentation resources.
• Lead and coordinate Testing, Release and Documentation efforts across release cycles.
• Act as a player–coach, contributing hands-on to test automation and complex quality initiatives when needed.
• Define and drive quality strategy, including automation-first and shift-left testing practices.
• Ensure release readiness through test planning, defect management, regression execution, and performance validation.
• Define, track, and report Quality KPIs and metrics to leadership.
• Collaborate with Software Engineering, Product Management, Hardware, Systems Integration, and Helpdesk teams.
• Partner with Documentation to support user-facing materials such as release notes, user guides, online help, templates, and quick reference guides.
• Support and influence CI/CD pipelines, environment readiness, and deployment practices.
• Manage day-to-day staff responsibilities including 1:1s, coaching, performance management, time approvals, and resource allocation.
• Contribute to budget planning and ensure fiscal alignment with departmental goals.
• Provide estimates and input throughout the product lifecycle from design through release preparation.
• Troubleshoot complex issues across software, interfaces, integrations, and test environments.

• Bachelor's degree in Computer Science, IT, or a related field with 12+ years of relevant experience.
• Proven experience leading software quality and release activities, including manual, automated, and performance testing.
• Hands-on experience designing, building, and maintaining automated test frameworks and scripts, with the ability to contribute directly when needed.
• Experience with automation frameworks and shift-left testing methodologies.
• Experience reporting and using Quality KPIs to drive improvement.
• Experience working within Agile software development teams and ceremonies.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience managing test environments (physical and virtual).
• Proficiency working in CI/CD environments.
• Experience working in a.NET / C#-based enterprise application environment.

• Experience with SCADA systems, liquid management, accounting systems, and/or hardware interfaces.
• Familiarity with Jira workflows and task management.
• Exposure to diverse system architectures, including distributed and on-prem deployments.
• Experience with performance testing tools and methodologies.
• Working knowledge of Selenium/Playwright UI automation, C#, Java, SQL Server, Cucumber reporting and related test frameworks.
• Familiarity with Windows services, WCF, IIS, and Windows-based enterprise systems
• Experience with AWS infrastructure and test execution in AWS-hosted systems.
• Familiarity with AI-assisted test automation to streamline test creation and execution.

Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.