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IT Help Desk Specialist — Office & Warehouse Support

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Socket.dev is seeking an IT Help Desk Specialist to support office, warehouse, and remote users, resolve tickets, and maintain hardware and software assets. You will deploy PCs, printers, PDAs, and warehouse label printers, assist with IT projects, and ensure systems run smoothly under the IT Manager's direction.

Requires a Bachelor’s degree in IT or CS, 1–2 years helpdesk experience, and strong communication. Bilingual English/Korean is a plus; you’ll work in a fast-paced, cross-functional team.

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