Operations Manager Traffic Signals & ITS

Operations Manager
- Smart Road Technology (SRT)

The Operations Manager
- Smart Road Technology (SRT) is responsible for the day-to-day leadership, management, and performance of the SRT Division. This position ensures projects are properly planned, staffed, executed, monitored, and closed out safely, efficiently, and profitably.

The Operations Manager provides leadership across traffic signal, ITS, lighting, utility, and transportation infrastructure projects and is responsible for project performance, safety, quality, financial management, scheduling, forecasting, resource planning, contract compliance, client relationships, and team development.

This position works closely with Project Managers, Project Engineers, Superintendents, Foremen, Safety, Accounting, Estimating, Survey, Traffic Operations, Contracts, Fleet, and other support teams.

• Lead the day-to-day operations and overall performance of the SRT Division.
• Oversee projects from award and startup through execution and closeout.
• Establish priorities and expectations for Project Managers, Project Engineers, Superintendents, Foremen, and field teams.
• Maintain visibility across active projects and identify operational, financial, or scheduling risks early.
• Resolve escalated project issues and remove roadblocks affecting project performance.
• Promote accountability, communication, consistency, and operational excellence throughout the division.

• Champion CMES/SRT's safety culture and ensure safety is incorporated into project planning and field execution.
• Partner with Safety professionals on field planning, inspections, training, corrective actions, and incident follow-up.
• Ensure high-risk activities are properly identified, planned, communicated, and supported.
• Reinforce quality standards, inspection requirements, testing, documentation, and accountability.
• Work with project teams to reduce deficiencies and rework.

• Participate in Estimating-to-Operations handoffs to ensure project teams understand scope, bid assumptions, risks, opportunities, production expectations, and contract requirements.
• Oversee project startup activities, including budgeting, procurement, scheduling, resource planning, contract review, and risk identification.
• Ensure each project has a clear execution plan prior to mobilization.
• Coordinate with Estimating, Contracts, Safety, Survey, Traffic Operations, Fleet, and other departments to ensure project readiness.

• Oversee division-level financial performance, including project profitability, margins, forecasting, cost exposure, revenue, and cash flow.
• Review project budgets, committed costs, pending costs, cost-to-complete forecasts, and margin gain/fade.
• Ensure Project Managers complete required monthly cost updates and project reviews.
• Monitor forecast accuracy and establish recovery plans when cost, schedule, or performance concerns arise.
• Partner with Accounting, Project Controls, and project teams to support accurate financial reporting and billing.

• Monitor schedules and production performance across active SRT projects.
• Review critical path activities, milestones, look-ahead schedules, production trends, and recovery plans.
• Coordinate manpower, equipment, materials, subcontractors, and suppliers based on project requirements.
• Identify staffing, supervision, equipment, or resource gaps early and develop solutions with operations leadership.

• Ensure project teams understand contract requirements, notice obligations, change order procedures, and project-specific risks.
• Monitor change orders, issue logs, notices, risk registers, and outstanding project items.
• Support Project Managers in protecting contractual rights through timely documentation, pricing, notice, and follow-up.
• Escalate significant safety, cost, schedule, quality, client, subcontractor, supplier, or contractual risks.
• Support claims development and dispute resolution when necessary.

• Lead, coach, develop, and hold accountable SRT Project Managers, Project Engineers, Superintendents, Foremen, and assigned operations personnel.
• Conduct performance discussions, coaching, and development planning.
• Support recruiting, onboarding, retention, succession planning, and employee development.
• Reinforce CMES/SRT core values and leadership expectations.
• Build a culture centered on ownership, accountability, teamwork, communication, and continuous improvement.

• Build and maintain professional relationships with owners, agencies, designers, inspectors, utilities, subcontractors, suppliers, and other stakeholders.
• Serve as an escalation point for significant project or client concerns.
• Ensure project teams communicate risks, commitments, decisions, and project changes clearly and promptly.
• Support strong relationships with owners and confidence in SRT's project…