Battery Service Center Technician

Battery Service Center Technician

Requisition

Location:

Norcross, GA, US, 30093

Home-based Position:
No

Regular/Temporary:
Regular

Job Type: Full-Time

Job Description:

First Shift Position
Monday–Friday | 7:30 a.m.–4:00 p.m.

Ener Sys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems.

With sales and service locations throughout the world, and over 100 years of battery experience, Ener Sys is the power/full solution for stored DC power products.

Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, Ener Sys offers the perfect energy solution.

This role supports both technical service and service center operations. The position is responsible for inspecting, repairing, and maintaining battery systems, as well as executing shipping and receiving tasks, managing inventory records, and preparing documentation for domestic and international shipments. The role requires a blend of mechanical aptitude, attention to detail, and the ability to work independently or collaboratively in a fast‑paced service center environment.

This is a First Shift Position. Monday–Friday | 7:30 a.m.–4:00 p.m.

• Remove and disassemble cells and inspect parts to detect defects.
• Replace defective parts, reassemble battery, and fuse lead parts with gas torch.
• Attach charger leads to battery posts or connector and start charger.
• Read meters and adjust charge parameters to control time and flow of current through battery.
• Prepare new product for shipment.
• Load and unload truck.
• Perform warehouse maintenance/housekeeping.
• Provide backup coverage for material handling/staging and other warehousing tasks when assigned.
• Maintain telephone, Microsoft Teams chat, and email communication with supervisor to receive pickup and delivery instructions.
• Prepare daily orders for shipment using standard work instructions to gather, verify, consolidate, stage, and load finished goods orders.
• Prepare bill of lading, pack list, and enter shipment information.
• Prioritize daily work assignments and resolve shipping issues with management assistance.
• Initiate and verify all paperwork accompanying shipment.
• Coordinate receipt, filing and labeling accuracy of inbound bill of lading/pack slip documents and physical inventory in the receiving process.
• Prepare shipping documents when applicable, including out‑of‑country shipments. Ensure required documents are accurately completed and maintained in an orderly file.
• Work independently or in a team environment with little or no supervision.
• Assist other warehouse disciplines as required.
• Other duties may apply.

To perform the Service Center Technician job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
• Ability to use computer systems including ERP, inventory control and MS Office.
  • Proficiency in Microsoft Outlook.
  • Working knowledge of Microsoft Teams.
• A basic mechanical aptitude.
• Previous experience working with hand and power tools.
• Able to read and comprehend manuals, procedures, and other written documents written in English.

Driving Qualifications

• Must be at least 18 years of age to drive a company vehicle.
• Able to operate a lift truck; and have or be able to obtain a forklift truck…