Account Manager FHPC WS

We are looking for an experienced and self-motivated Sales Manager to oversee our sales operations in North America on new equipment for Food Home & Personal Care and Wine & Spirits. He/she will be responsible for customers' satisfaction while managing relations with other internal stakeholders, ultimately ensuring Sidel's sales strategy implementation.

• Develop deep, multi-level relationships within assigned accounts.
• Build and execute account plans to increase market share and long-term partnership value.
• Identify cross-selling and upselling opportunities
• Act as single point of contact to coordinate internal stakeholders (engineering, PM, service, finance).
• Ensure smooth project handover, follow-up during execution, and support through final acceptance.
• Identify, qualify, and develop new accounts within the packaging and processing industry.
• Proactively generate opportunities through market mapping, prospecting, and industry
• networking.
• Position value-based solutions tailored to customer production, efficiency, and ROI objectives.
• Lead commercial negotiations and close high-value capital equipment projects.
• Expand footprint within target segments and strategic growth areas.
• Define and execute territory sales strategy aligned with company objectives.
• Maintain disciplined pipeline management and accurate forecasting.
• Monitor market trends, customer CAPEX plans, and competitor activity.
• Protect and enhance margins through value-based selling and structured negotiations.

• Bachelor’s degree in business administration, Sales, Marketing, or a related field.
• 3-5 years of proven experience in sales account management, preferably within the packaging, industrial, or manufacturing sectors.
• Experience working with multinational clients and cross-functional teams is an asset.
• Excellent communication, negotiation, and presentation skills in English (French is an asset).
• Ability to build and maintain long-term customer relationships.
• Project management skills are a plus.
• Ability to drive internal and external communication.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Strong analytical and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.