Service Technician 1st shift

Service Technician – 1st Shift

Location:

Norcross, GA |

Hours:

Monday‑Friday | Starting $20/hr

As a DeWALT Service Technician, you’ll be part of the Product Services team working as an on‑site employee in a production‑style environment. Your role involves handling repairs, troubleshooting tool failures, maintaining a clean and safe work environment, performing safety and performance testing, completing work orders, managing inventory, and achieving daily productivity goals.

• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure—fully or partially disassemble units to examine components for wear or defects and replace parts that are worn or defective.
• Assist with maintaining a clean and safe work environment.
• Properly inspect, analyze, and repair tools and equipment for safe operation.
• Perform performance & safety testing on equipment after repair.
• Complete work orders using repair parts and labor, including pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieve daily productivity goals for the number of tools repaired.
• Perform other duties as assigned.

• Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
• Knowledge of electrical principles and airflow as it applies to power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal‑driven mentality with a focus on meeting and maintaining daily, weekly, and quarterly productivity goals without sacrificing quality.
• Strong attention to detail.
• Adaptability in using various technological systems and familiarity with data entry and record‑keeping systems.

• Competitive salary.
• Comprehensive benefits plan including medical, dental, life, vision, wellness program, disability, and 401(k).
• Employee Stock Purchase Plan.
• Paid time off, including vacation, holidays, and personal days.
• Tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or any other protected characteristic.