Hybrid Software Developer - Data & BI Reports

Applicants must be authorized to work for ANY employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment Visa currently.

No agencies please.

This hybrid role requires on‑site presence at the Norcross HQ twice per week.

USAN is an innovative contact center solutions provider, a respected community leader, and an all‑around great place to work. We promote work‑life effectiveness for all our employees by creating a supportive, flexible, and collaborative working environment. We have a high-performance culture, where we treat our employees as individuals, as professionals, as key members of the team, and like family.

Software Development at USAN happens in a mix of different environments. We use C#/.Net for our stack development, SQL server for most of our database work, and JavaScript for our front‑front‑end user interface. USAN is seeking an enthusiastic Software Engineer to join our core Software Development team to expand and enhance our custom reports product which utilizes specialized databases, along with Tableau BI functionality to create detailed drillable reports.

The Entry Level Software Developer will work on a small team in a highly collaborative way to design, develop, test, tune, implement, and support database objects, and the associated scripts, using Exasol database. You will be heavily involved in creating new complex and high-volume functionality, as well as maintaining existing large data sets, and optimizing the high-volume queries consuming that data.

Will be responsible for the creation, optimization, and maintenance of the daily reporting functionality. You will have the opportunity to work in a diverse environment for the country’s best IVR development shop.

• Bachelor’s degree in computer science. (GPA of 3.6 or higher a must)
• Excellent skills/coursework with any database engine (SQL Server preferred)
• Excellent programming skills as demonstrated by college level coursework or work experience
• Ability to work with minimal direction, in a strong team environment
• Demonstrated ability to solve database administration and design problems
• Ability to work well within deadline‑oriented development structure
• Experience with Database Performance Tuning, ETL
• Exposure to C#, ASP.Net, Python, Java, C, C++, Perl, a plus
• Make informed design and development decisions
• Stay up to date on technological trends and best practices

• Competitive compensation program
• Outstanding benefits package (including medical, dental, vision and life)
• 401(k) plan
• Excellent holiday/vacation plans
• Employee Referral Bonus Program
• Annual performance‑based bonus
• Ongoing training opportunities
• Visible, exciting work supporting the sales of cutting‑edge technology and workflow solutions

United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). USAN is an AWS Advanced Tier Partner specializing in Amazon Connect, helping organizations design and deploy scalable, AI‑driven customer interactions that accelerate time to value and maximize ROI. With over 35 years of deep contact center expertise, USAN delivers modern agentic CX solutions and a white‑glove approach to optimizing and managing cloud contact center environments through its managed services.

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