Administrative New Business Coordinator II

Job Summary

This role is responsible for providing a high level of office support for our customers by receiving, reviewing, filing, and submitting applications and other various types of paperwork.

• Compiles and verifies accuracy of data to be entered. Compares data entered with data from the documents to ensure accuracy. Takes necessary action to ensure the data submitted is complete and accurate.
• Responsible for review and submission of several carrier applications
• Works with agents and marketers to resolve difficult inconsistencies or complex missing information
• Enters data from documents into computer following formats displayed on screen
• Keeps record of work completed, transmit entered information into database files or routes documents after entry
• Train and coach new team members
• Reaches out to carriers to resolve inconsistencies or missing policy status
• Understands the process of new carriers and takes ownership of new carriers
• Monitors and coaches temporary staff during peak season
• Review submitted applications to provide quality controls and submit corrections to the carrier

• Exhibits sound and accurate judgement, includes appropriate people in decision‑making process
• Conveys a friendly, positive attitude while maintaining professionalism at all times
• Strong customer service skills to respond promptly to customer needs
• Ability to demonstrate accuracy and thoroughness; provide analysis of application to ensure a quality output
• Follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values
• Uses time efficiently and completes work in a timely manner
• Maintains confidentiality
• High School diploma
• 5+ years of administrative experience
• 2+ years of Insurance experience

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.