Technical Specialist

Shift

Monday through Friday, 8:00 AM - 5:00 PM

Responsible for providing or overseeing the analysis, administration, and oversight of comprehensive policies, programs, and practices within the assigned area. Provides feedback and guidance to employees and management using advanced to expert professional and technical knowledge of functional areas, equipment, testing, and procedures.

• Serve as a lead to staff, including providing work direction, guidance, and training.
• Oversee or review completion and processing of complex forms, documents, databases, and related materials.
• Provide advanced to expert analysis, interpretation, and guidance to staff, management, and functional leaders regarding policies, programs, and practices; support implementation and operational change.
• Conduct research and provide recommendations to resolve employee, management, and customer issues; coordinate resources and responses as needed.
• Analyze operations, results and feedback to identify trends, interpret findings, and present recommendations and solutions to management.
• Ensure accuracy of testing, equipment, procedures and reports through audits, reviews and collaboration to resolve discrepancies.
• Assist in developing and participating in area or cross‑functional projects, including budgets, timelines, materials and staffing considerations; present updates to leadership.
• Interpret and apply department policies, procedures and applicable laws and regulations, seeking guidance as needed.
• Contribute to department effectiveness by offering suggestions and participating as an active team member.
• Promote and support the mission of the organization through professional and cooperative interaction with customers and staff.

Education and Experience: Bachelor’s degree in the area of assignment or a closely related field; and at least eight (8) years of experience, including two (2) years working with highly specialized or technical programs or operations; OR an equivalent combination of education, training and experience. A Master’s or PhD is strongly preferred.

Required Knowledge and

Skills:

• Advanced to expert principles, practices and techniques within the assigned area.
• Comprehensive understanding of program administration, policies and procedures.
• Advanced methods for resolving complex technical and operational issues.
• Knowledge of applicable laws, codes and regulations.
• Familiarity with testing tools, equipment and calibration processes.
• Relevant computer applications and systems.
• Principles and practices of effective teamwork.
• Effective communication methods for working with staff and customers.
• Proper use of business English, including spelling, grammar and punctuation.

• Perform advanced to expert‑level professional duties across assigned areas.
• Manage and administer complex functions and operations.
• Train and develop staff on policies and procedures.
• Contribute to project development and management as a team member.
• Operate effectively in both team‑based and independent environments.
• Interpret and apply applicable laws, codes and regulations.
• Prepare advanced technical reports, correspondence and documentation.
• Exercise initiative and independent judgment within established guidelines.
• Demonstrate professionalism, tact and discretion in all interactions.
• Deliver effective presentations to various audiences.
• Contribute to team goals and organizational objectives.
• Build and maintain strong working relationships.

• Ability to work in laboratory and office environments.
• Use of standard office and laboratory equipment.
• Ability to sit for extended periods.
• Occasional lifting of up to 20 pounds and frequent lifting of up to 10 pounds.
• Visual ability to read printed materials and computer screens.
• Ability to communicate effectively in person and via telephone.

Work is performed in laboratory and office settings. The role may involve exposure to chemicals, fumes, gases, noxious odors and other conditions typical of a laboratory environment.

• Competitive salary
• Medical, dental and vision insurance
• 401(k) retirement savings plan with 100% vesting immediately in employer…