Finance Supervisor

Salary Range: $48,500.00 To $65,000.00 Annually

Reports to:

Director of Finance

FLSA Status:
Full-Time Exempt

The Finance Supervisor supports the day-to-day financial operations of The Well and assists in maintaining strong financial stewardship across The Well’s entities. This role provides operational oversight of accounting workflows, billing coordination, accounts payable and receivable processes, financial tracking systems, and finance department procedures.

The Finance Supervisor works closely with the Director of Finance to ensure accurate financial records, efficient workflows, strong internal accountability, and timely financial reporting. This position also provides leadership, supervision, and support to finance team members while assisting with operational problem-solving, dashboard monitoring, audit coordination, and process improvement initiatives.

This role is highly collaborative and operationally focused, helping ensure continuity, consistency, and accountability across finance-related systems and workflows.

This is a full-time, in-office position based at The Well in Norfolk.

• Show Up with Generosity:
  You support team members, departments, and community partners with responsiveness, collaboration, and a solution-focused mindset.
• Check the Ego:
  You value teamwork, accountability, and accuracy over personal recognition and approach challenges with humility and professionalism.
• Embrace Diversity:
  You respect and support individuals of diverse backgrounds, experiences, and perspectives while contributing to an inclusive workplace culture.
• Grounded in Hope:
  You maintain a realistic and optimistic approach to problem-solving while helping build systems that support long‑term sustainability and success.

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred; equivalent experience may be considered.
• Experience in nonprofit finance, healthcare finance, accounting, billing, or financial operations preferred.
• Prior supervisory or leadership experience preferred.

• Understanding of accounting principles, financial reporting, reconciliations, and operational finance processes.
• Experience with Quick Books, Excel, Ramp, and other financial software systems preferred.
• Knowledge of accounts payable, accounts receivable, billing, and financial workflow processes.
• Ability to review financial reports, reconciliations, and supporting documentation for accuracy and trends.
• Strong attention to detail and ability to identify discrepancies, workflow concerns, and operational risks.
• Strong written and verbal communication skills.
• Ability to lead, manage, and hold others accountable (LMA) in alignment with organizational expectations.
• Collaborative leadership style with the ability to coach, support, and develop team members.
• Ability to maintain professionalism and confidentiality in sensitive situations.

• Strong organizational and time management skills.
• Ability to manage competing priorities and deadlines in a fast‑paced environment.
• Strong attention to detail and process oversight abilities.
• Ability to identify workflow inefficiencies and support operational improvements.
• Sound judgment, critical thinking, and problem‑solving skills.

• Assist with oversight of day‑to‑day finance department operations and workflows.
• Support maintenance of Quick Books, Ramp, and other finance-related systems.
• Ensure financial transactions are coded, reconciled, documented, and processed accurately and timely.
• Monitor operational finance workflows and identify opportunities for increased efficiency, accountability, and consistency.
• Assist with continuity of finance operations during leadership absences or transitions.
• Support vendor relationship management, purchasing workflows, and finance-related operational processes.

• Oversee accounts receivable workflows, billing coordination, collections processes, and receivables tracking.
• Monitor receivable trends, aging reports, and billing…