Relationship Associate, Loan Operations

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff.
This is a customer facing role
.

• Greeting and assisting customers
• Facilitating customer research and corrections
• Processing loan payments, advances, and maintenance
• Origination and maintenance of commercial deposit accounts
• Real estate service form assistance
• Loan system workflow assistance
• Loan tracking tasks
• Loan document review
• Loan closing assistance
• Complex loan processing (e.g., construction draws, floor plans)
• Provide operational support to lending staff

The ideal candidate for this role:

• Minimum two years’ experience in the banking industry
• Strong client service background and skills
• Demonstrated ability to handle confidential and sensitive information
• Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
• Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines
• Exceptional attention to detail
• High school diploma or GED

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $47,613.00 - $78,560.00. Final compensation offer may vary based on work experience, education, and/or skill level.

The incumbent in this role will work onsite at the posted location. The onsite environment fosters innovation, mentorship, and a vibrant culture. You will work alongside talented colleagues who inspire excellence daily, with collaborative spaces to support professional growth.

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Benefits include:

• Medical, Dental, Vision Insurance
• 401(k) with matching contributions
• Time off programs
• Health Savings Account (HSA) / Dependent Care
• Employee banking
• Growth opportunities
• Tuition assistance
• Short-term and long-term disability insurance

Learn more about FNBO benefits here:

FNBO believes that the quality of its employee experience is at the heart of its customer experience. Belonging means fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

• Download 'EEO is The Law' Self-Print Poster
• Download 'EEO is The Law' Supplement for Federal Contractors
• Download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer – Member FDIC.

FNBO follows federal law regarding the use of marijuana (applicable to all non-California applicants).

All job postings remain open for a minimum of five calendar days but may close earlier based on volume of applicants.

Job number: R-.