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Peer Support Specialist

Job in Norfolk, Madison County, Nebraska, 68701, USA
Listing for: THE WELL
Full Time position
Listed on 2026-08-17
Job specializations:
  • Healthcare
    Mental Health, Patient/Health Advocate, Community Health, Health Education & Promotion
Job Description & How to Apply Below

Residential Peer Support Specialist

The Residential Peer Support Specialist plays a vital role in supporting residents in our Men's Dual Diagnosis Program, which serves men navigating both substance use and co-occurring mental health disorders in a structured, therapeutic residential environment. Recovery and mental health are complex journeys, and our program provides the integrated support needed to address both while building skills for long-term stability and recovery.

The Peer Support Specialist uses personal lived experience, trauma-informed care, and peer-based approaches to empower residents, build hope, and support them throughout their recovery and daily lives.

Qualifications
  • Preferred age 21+ with a high school diploma or GED.

  • Certified Peer Support Specialist (CPSS) certification highly recommended; candidates not yet certified must be committed to obtaining certification as soon as possible.

  • Able to pass initial and random drug screenings.

  • Knowledge of behavioral health disorders and willingness to expand expertise.

  • Strong written and verbal communication skills.

  • Resourceful, confident, and skilled problem solver.

  • Maintains confidentiality (42 CFR, HIPAA).

  • Works well independently and as part of a team.

  • Valid driver's license and insurable under agency policy.

  • Good stress management and ability to follow directives.

  • Flexible schedule (evenings, weekends, holidays).

  • Non-judgmental, caring, and growth-oriented attitude.

  • Self-motivated, adaptable, and optimistic.

  • Trauma-informed and culturally competent approach.

Duties and Responsibilities
  • Training and Certification – Complete and maintain all required certifications (e.g., Medication Aide, First Aid/CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, Crisis Management).

  • Referral Coordination – Partner with the Case Manager to complete referrals, connect with prospective residents, and ensure interim support is provided as needed.

  • Resident Engagement – Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; assist with communication, problem-solving, and recovery strategies.

  • Treatment Participation – Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements.

  • Clerical Tasks – Answer phones, complete documentation (behavioral observations, incidents, group and progress notes) accurately and promptly.

  • Peer Support Services – Conduct one-on-one peer sessions, help residents set goals, track progress, and collaborate with treatment teams.

  • Schedule – Work every other weekend and perform other duties as assigned.

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