Chief Operating Officer; COO

Immanuel Communities is seeking a Chief Operating Officer (COO) to work at our home office located at 1044 North 115th Street, Omaha, NE 68154. This position is based in Omaha, Nebraska and is not a remote/hybrid position.

At Immanuel, we believe retirement living should feel like home - personal, secure and enriching. Since 1887, our deep-rooted commitment has been clear: meeting the needs of our communities through compassionate and innovative services. Our mission drives our every decision, ensuring dignity, safety and wellness for all. We prioritize people over profits.

The Chief Operating Officer (COO) serves as the operational architect for Immanuel, responsible for translating organizational vision into scalable, sustainable performance across all lines of business — including Communities, Long-Term Care, Pathways, Clinical and future growth platforms such as acquisitions, partnerships, and service expansion. This executive leads the evolution of Immanuel’s operating model to ensure long-term relevance in a changing healthcare and senior living environment.

The COO drives integration, innovation, and operational excellence across the organization while ensuring all operations advance Immanuel’s Mission and CHRIST Promises while delivering exceptional experiences for residents, participants, employees, and partners. The role balances stewardship of today’s operations with the design of tomorrow’s organization — building systems, capabilities, and leadership capacity that position Immanuel for future growth and impact. Supports and lives out Immanuel’s Mission and CHRIST Promises.

• HEALTH:
  Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• LIFE INSURANCE:
  Employer Paid Life Insurance
• TIME OFF:
  Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• RETIREMENT: 401K with employer match
• WELLNESS:
  Wellness Program and Employee Assistance Program
• GROWTH AND DEVELOPMENT:
  Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

• Devise strategies and direct the overall design, planning and implementation of Immanuel’s strategic initiatives in relation to Operational businesses.
• Identify opportunities to leverage cross-business strengths to take advantage of new opportunities and/or to address organizational challenges/efficiencies.
• Lead evaluation, diligence, and integration planning for acquisitions, partnerships and other expansion opportunities.
• Identify emerging market trends, reimbursement changes, and consumer expectations to proactively evolve Immanuel’s service model.
• Drive cross-continuum integration to create a seamless experience across housing, healthcare, and community-based services.
• Champion innovation initiatives that improve access, affordability, and outcomes while advancing mission impact.
• Monitor operating policies that balance risk, compliance, and agility.
• Translates organizational vision into operational roadmaps and multi-year plans.

• A results-oriented leader who creates a culture of engagement where people development, transparent communication channels, and leadership cohesion are cultivated.
• Establish an operational performance framework with measurable outcomes for quality, service, financial sustainability, and growth.
• Design standardized yet adaptable operating practices that ensure consistency while allowing local responsiveness.
• Lead process improvement and efficiency initiatives to optimize workforce utilization, technology adoption, and care delivery.
• Oversee fiscal performance and adherence to KPIs (key performance indicators) across operational areas including budgeting, occupancy, capital stewardship, and long-range financial planning.
• Ensure operational readiness for regulatory, payment, and industry shifts.
• Understands budgets, cost structures and operational ROI.

• Ensure…