Parts Associate

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Parts Associate – Motoplex USA

Got an eye for the final touch? From parts to performance—if you love completing the puzzle, we need you! Motoplex USA is hiring a motivated, organized individual to join our Parts team at our growing dealership.

Our Parts Associate assist customers and technicians by accurately identifying, selling, and ordering parts using catalogs and a variety of software systems. This role supports inventory control, warranty and return processing, and delivers excellent customer service in a fast-paced powersports environment.

• Assist all retail and service customers in selecting the correct parts in a friendly, professional, and efficient manner
• Provide exceptional customer service to every internal and external customer
• Sell parts over the counter, through the service department, and over the phone
• Utilize OEM parts catalogs and dealership management systems (DMS) to accurately identify, price, and order parts
• Accurately pull, stage, and distribute parts orders for technicians and customers
• Receive, check in, and stock incoming parts shipments
• Maintain accurate inventory levels through proper binning, labeling, cycle counts, and inventory control procedures
• Process parts returns and warranty-related parts in accordance with OEM and dealership policies
• Ensure proper documentation for warranty parts, cores, and returns, including tagging and timely submission
• Keep parts displays, shelves, and storage areas properly stocked, labeled, and organized
• Maintain a clean and organized parts department by disposing of packaging, sweeping floors, and dusting parts bins daily

• Previous retail sales or customer service experience preferred
• Friendly, outgoing personality with the ability to professionally handle customer concerns
• Passion for powersports and the industry
• Solid work history with experience in parts or related fields
• Commitment to delivering your best work every day
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment
• Excellent customer service and sales skills
• Strong interpersonal and communication skills, both in person and over the phone
• Proven ability to listen, identify customer needs, and recommend appropriate services to enhance customer satisfaction and dealership sales

• On-site full-time position with overtime opportunities
• Physical labor required: bending, lifting, and working in tight spaces to complete tasks efficiently and safely.
• Positive, collaborative environment

• Competitive salary or hourly wage
• Health insurance, paid time off, retirement plans
• Bonuses & incentive plans

• Opportunities for growth and advancement
• Training programs, mentorship, or learning resources
• Opportunities to work on meaningful or innovative projects

Motoplex USA is your trusted powersports dealership serving Eastern Nebraska and surrounding areas, offering a wide selection of new and pre-owned ATVs, UTVs, motorcycles, personal watercraft, mowers, and power equipment. We proudly carry top brands like Polaris, Can-Am, Sea-Doo, Honda Powersports, Yamaha, Kawasaki, Suzuki, Gravely, Ariens, Roxor, and SSR.

• Team-driven, fast-paced environment
• Strong support from sales, service, and management
• Opportunity to grow and succeed in a thriving powersports dealership

Apply today or call us to get started!

Questions contact Motoplex USA at 1( (MOTO) or