Call Center Outbound Business Account Representative
Job in
Norfolk, Madison County, Nebraska, 68701, USA
Listed on 2026-02-19
Listing for:
Cable ONE
Full Time
position Listed on 2026-02-19
Job specializations:
-
Sales
Sales Development Rep/SDR, Customer Success Mgr./ CSM, Inside Sales, Bilingual -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Employer Industry: Telecommunications
Why consider this job opportunity- Medical, dental, and vision plans start on your first day
- 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
- Tuition reimbursement up to $5,250 in the first year
- Opportunities for career advancement and recognition programs
- Supportive and collaborative work environment
- Paid time off including vacation, holidays, and personal/sick days
- Follow up with current customers to ensure satisfaction and upsell services based on their needs
- Make outbound calls to connect with potential business customers and present communication packages
- Provide high-level customer service by accurately entering customer data into the Sales Force system
- Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
- Engage in problem-solving to encourage customer commitments and find suitable solutions
- Minimum of three to six months of related experience and/or training
- Outbound telemarketing experience in a call center is preferred
- Ability to direct conversations and close sales effectively
- A proactive approach to customer engagement
- Associate's degree or higher is preferred
- Previous experience in a sales or customer service role
- Strong communication skills and ability to build rapport with customers
- Knowledge of telecommunications products and services
- Demonstrated ability to work in a fast-paced environment
Experience with Sales Force or similar CRM software
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