Facility Operations Specialist

Job Summary

The Facility Operations Division of the Finance & Asset Management Department provides advanced preventive and corrective maintenance services, specializing in HVAC trade work, at 12+ city facilities, including City Hall, Bellevue Service Center, and Fire Stations, encompassing over 700,000 sf of space. Our Facility Operations Specialists provide on-site support Monday-Friday between 6:30am and 5:00pm with after-hours/weekend/holiday support as needed.

• Manage the daily operation of the HVAC systems and components at supported sites.
• Perform and oversee the maintenance, repair and installation of commercial building HVAC, components, systems and supporting infrastructure.
• Plan, schedule, and participate in the physical performance of the preventive maintenance program for HVAC and other mechanical building equipment.
• Coordinate and/or complete HVAC modifications on small to large scale building improvement and renovation projects and/or oversee the work of contractors and vendors.
• Verify equipment or system operations by manually checking various gauges and instruments and maintaining proper levels of water, oil, refrigerants, and air pressure as specified by operating and maintenance guides.
• Perform effective root-cause analysis to diagnose problems and implement corrective action and preventive measures to minimize future equipment malfunctions.
• Perform a variety of preventive and corrective maintenance tasks on buildings and systems.
• Including but not limited to:
  Toilet flush valves, plumbing valve rebuilds, clogged drain complaints, lighting issues, cubicle reconfigurations, general custodial support, access control and building automation support, HVAC comfort complaints, painting, carpentry, general customer service requests, etc…
• Coordinate and conduct safety and fire inspections with state and local authorities and outside safety vendors.
• Draft scopes of work, vendor evaluation criteria, manage contract/RFP processes, select contractors, prepare schedules, oversee vendor work, coordinate work with affected clients and process/authorize invoices for payment and project close out.
• Support Departments project managers and planners with technical knowledge of building systems/components and coordination of vendors.
• Review plans, specifications and proposals for renovations and new construction projects to ensure accuracy and compliance.
• Manage the work of contracted vendors on projects and assist/coordinate work that requires temporary shutdowns, interruptions to services or other alterations to normal business operations.
• Respond to severe weather events or other after-hours emergencies in compliance with the duty to report for assigned emergency operations to help support the restoration of normal services to facilities and the City’s infrastructure.
• Participate in standby rotation to provide emergency response on a 24-7 basis.
• Draft clear and concise documents in daily work and email correspondence.
• Use mobile phone, computer, and/or other devices to communicate and to access Internet, email/messaging, calendar, etc.
• Utilize our enterprise asset management system to accurately and timely record work order data, scheduling information, milestones, document work performed and enter timekeeping.
• Provide guidance, mentoring and support to new and/or less experienced building maintenance staff.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Employee must operate City vehicle to drive to various facility sites transporting materials, tools, and equipment.

• Knowledge of the safe methods, practices, tools, and materials used specifically in air conditioning, heating, and air handling operations maintenance and repair work.
• Knowledge of equipment, materials, and supplies used in the maintenance and upkeep of general building components, systems, and surrounding grounds.
• Knowledge of occupational hazards and necessary safety precautions applicable to building equipment, installation, maintenance, and repair work.
• Abili…