Gas Operative

Overview

Salary from £34,774 per annum plus an Operational Incentive Scheme. 41.25 hours work pattern over 7 days, including standby and call‑out rota. Start date 7th September 2026. Based at York Depot.

Step into a role that powers everyday life. Become a Gas Operative and be part of the teams keeping communities connected to safe, reliable gas supplies. Every day you will help ensure customers across our network have the heating and hot water they rely on, delivering a service that puts customers first.

At Northern Gas Networks (NGN), our Gas Operatives are at the heart of what we do. You will enjoy a varied, hands‑on role where no two days are the same, with full training, industry‑recognised qualifications, and ongoing development opportunities to help build a long‑term career.

• Carry out essential work on the gas network, including mains and service replacements, repairs to gas escapes, and other gas distribution activities that keep customers safe and supplied.
• Work alongside the Team Leader to complete excavation, pipe laying, jointing, connections, and repairs, helping maintain a safe and reliable network.
• Operate a range of plant and equipment, including mini excavators and pneumatic tools, following all training, safety, and maintenance requirements.
• Champion high standards of health, safety and environmental compliance, ensuring work is completed safely and responsibly.
• Build positive relationships with colleagues, customers, and local communities through clear communication and a customer‑focused approach.
• Drive company vehicles and transport materials, equipment and resources to support operational activities.
• Represent NGN professionally at all times, helping to deliver an excellent customer experience and a positive impact in the communities we serve.

• Self‑motivated individual who puts safety first and is committed to delivering excellent customer service.
• Willing to work a variety of shift patterns and take part in out‑of‑hours standby rotas.
• Comfortable working in a hands‑on outdoor role across a range of weather conditions.
• Team player with a positive attitude, strong communication skills and willingness to learn.
• Confident engaging with customers and understanding their needs to provide the best possible service.
  
  Reliable, dependable and committed to maintaining high standards in everything you do.
• Full UK manual driving licence.

• Salary from £34,744 per annum.
• Operational Incentive Scheme.
• 25 days of annual leave, plus recognised bank holidays and two additional half‑days over the Christmas period.
• Occupational sick pay available after the first two calendar days of statutory sick pay.
• Generous stakeholder pension scheme, doubling your contribution up to 10%.
• Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, and access to a virtual GP service.
• Family‑friendly policies, including up to six weeks of paternity leave and six months of full pay for maternity leave (for eligible employees), plus shared parental leave and more.
• A company that serves 2.9 million homes and businesses across the North East, Northern Cumbria and much of Yorkshire.
• A values‑driven culture that is Trailblazing, Empowered, Heartfelt, Community‑Focused, Intellectually Curious and Happy.
• Commitment to equality, diversity and inclusion, with support for various colleague communities.