Administrative Technician

Overview

Administrative Technician position in Norfolk, Virginia. The City of Norfolk's Department of Human Services (NDHS) is seeking an Administrative Technician in the Fiscal and Business Services division.

• Processing Accounts Payable and Receivable: managing the agency's debts and credits, ensuring timely payments and receipts.
• Managing Funding: overseeing the agency's financial resources, ensuring they are allocated and utilized efficiently.
• Reporting: providing necessary financial reports to local, state, and federal officials as required by the Virginia Department of Social Services and the City of Norfolk.
• Perform administrative duties by entering data, scanning documents, updating information in computerized systems/programs, contacting vendors, researching data to resolve complaints/issues, processing and maintaining files, processing and composing correspondence and documents, and answering telephone inquiries.
• Performs financial duties by generating/updating purchase orders (POs), gathering information for audits, researching, and resolving discrepancies concerning invoices/purchase orders.
• Verifies accuracy of POs by checking foster child s placement and funding information; verify rate and address issues and discrepancies with Family Services worker.
• Assists with problem resolution and issue or reissue missing POs as needed.
• Monitors, requests, and scans licenses for residential, child placing agencies and foster parents; files updated licenses in foster care records and other city/state systems.
• Generates clothing credit orders for clients upon request and tracks expenditures to ensure Family Services Workers do not exceed annual clothing allotment.
• Generates monthly reports from the VDSS system and distributes to Family Services Workers and supervisors.
• Functions in a high-volume, demanding office environment, handles multiple priorities, and maintains professional rapport.
• Responsible for accurate record retention in compliance with Federal/State/Local guidelines.
• Other duties assigned by the Supervisor.

Department Hiring Salary Range: $45,444 - $52,148

• Knowledge/education: work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months to one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Preferred Education:
  
  High School Diploma or GED;
  Two years clerical experience.
• Valid Driver's License may be required depending on assignment.