Records Administrator

Position Overview

The Office of the City Clerk records and manages the city's legislative and official proceedings, provides administrative support, and serves as the liaison between the Norfolk City Council and Norfolk's Citizens. The Office is looking for a Records Administrator. This position involves city‑wide records administration, including acquisition, storage, maintenance, and disposition of records according to legal requirements. The administrator provides training, advice, and recommendations regarding records retention and disposition, manages the database for Laserfiche imaging system, drafts policies regarding the city records management program, and performs additional duties such as preparing annual budget submissions, approving and monitoring expenditures, supervising two employees, and other miscellaneous administrative tasks.

• Classifies and preserves records by reviewing records and files from City Manager and Law Department offices, classifying them by subject, maintaining the record system, and overseeing record activities.
• Provides inventory control of records and maintains record management systems.
• Manages the Laserfiche electronic imaging system database by adding and deleting users, assigning security levels and access rights, reviewing data, recommending and administering policies for use and maintenance of the database, coordinating system and database issues.
• Provides training and development of department users in the Laserfiche electronic imaging system.
• Performs other duties by developing and implementing policies, preparing annual budget submissions, approving and monitoring expenditures, supervising two employees, and performing miscellaneous administrative work.

• Four‑year college degree or equivalent in a general professional or technical field.
• Two years of supervisory work, office management, or related experience with records and files.
• Proficient in inventory tracking and retention of city records housed in a climate‑controlled facility.
• Knowledge and understanding of Library of Virginia retention schedules (highly preferred).

810 Union Street, Norfolk, VA 23510

Monday through Friday, 8:30 AM – 5:00 PM