Administrative Associate

Overview

Medicine Unit 4 at Sentara Norfolk General Hospital is hiring a Full‑time, Day Shift Administrative Associate. Full‑time, day shift working 8‑hour shifts, Monday through Friday. The Administrative Associate is responsible for administrative and operational tasks: clerical support, patient records management, scheduling appointments, and handling patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure high‑quality care. The Associate serves as first point of contact for patients, family, and visitors on unit, applying excellent customer‑service skills.

Norfolk, VA

• Provide administrative support to the unit or department assigned.
• Serve as first point of contact for patients, family members, and visitors on the unit, applying excellent customer‑service skills.
• Manage patient records, schedule appointments, and handle patient inquiries.
• Collaborate with medical staff and management to ensure high‑quality care delivery.

Education:

High School Graduate or Equivalent (Required)

• Basic computer skills (Strongly Preferred)
• Excellent customer service experience (Strongly Preferred)
• Previous experience in a fast‑paced environment (Preferred)
• Medical office experience (Preferred)

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401(k)/403(b) with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunities for discretionary bonus if eligible

Sentara Health is an equal‑opportunity employer and values diversity and inclusion. Tobacco‑free environment.