Administrative Assistant and Graduate Program Support Technician
Job Description & How to Apply Below
Posting Details
Working Title
Administrative Assistant and Graduate Program Support Technician
Position Number
01166A
Department
ENGLISH
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
F Administrative Support (Clerical & Sales)
Job Description
This position supports the general administrative needs for department chair and associate chairs. Assists the department chairs with daily activities in order to carry out their leadership and management responsibilities. Provides project coordination and works collaboratively with supervisors to meet emergent challenges and needs. The position also provides office support for all English graduate programs by maintaining student records, managing budgets and accounting requirements, and providing centralized office support for graduate programs.
Works as part of the English department administrative team, supporting other program technicians as needed to accomplish office functions in a timely manner.
Type of Recruitment
Knowledge, skills and abilities
Demonstrated knowledge of modern office procedures and tools (Microsoft Office Suite, Banner, etc) and strong knowledge of customer service, problem resolution, and management techniques for effective and successful departmental operations.
Effective oral and written communication skills with a demonstrated ability to draft and prepare correspondence, reports, spreadsheets, and complete special projects. Strong critical thinking skills required that enable independent decision making, problem solving, and initiating and carrying out projects.
Demonstrated ability to coordinate and plan administrative support activities and to prioritize and manage multiple projects simultaneously while producing quality, timely work. Demonstrated ability to promote efficient workflow and to interpret and apply university policies and procedures. Demonstrated ability to communicate effectively with professional and para-professional staff, faculty, students, and external agencies/individuals who may seek assistance from the department. Demonstrated effectiveness working in team setting.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable experience in a higher education environment. Considerable office management experience, including budgetary and administrative support experience. Considerable experience with budgeting, ordering, expense management, and budget reconciliation.
Working experience with effective record management.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Any equivalent combination of training and experience indicating knowledge of academic programs, client service and office management experiences (including Banner budget certification and/or experience), preferably in an institution of higher education.
Conditions of Employment
This is an on-campus position.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 34,000
Posting Detail Information
Job
Requisition Number
S03350
Job Open To
General Public
Open Date
06/29/2026
Close Date
07/31/2026
Open Until Filled
No
Special Instructions Summary
Please attach a resume and cover letter. Candidates have the option of providing a list of at least 3 professional and/or educational references at time of application.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
https://(Use the "Apply for this Job" box below).-letters
Department Home Page
https:///english
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.
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