Training Program Assistant

Training Program Assistant

Full time. Norfolk, VA, US.

Salary Range: $16.00 To $19.00 Hourly

Children’s Harbor is seeking a dynamic, dedicated, self‑starting Training Program Assistant (TPA) to join the Community Training Department in our Norfolk, VA Corporate Headquarters. This entry‑level position allows the TPA to work independently and coordinate administrative and operational tasks while assisting the Community Training and Professional Development (CTPD) office. The TPA is responsible for the coordination, facilitation, and implementation of professional development activities and community partnerships.

This administrative support role is integral to the successful work of the training department. The TPA administers the United Way Emergency Voucher program as well as the Adult Literacy program. The Training Coordinator reports to the Community Training & Professional Development Director (CTD).

• Provide assistance to the Community Training team, including the Infant‑Toddler Network staff
• Manage administrative and facilitation/implementation tasks for affiliated community trainings
• Utilize computer program skills to assist with creating marketing materials (e.g. flyers, e‑blasts)
• Market/Promote professional development opportunities across the agency and community
• Handle pre‑registration/registration tasks and troubleshoot any issues as they arise
• Participate in community meetings/trainings, representing the agency, both virtually and in‑person
• Disseminate evaluations/surveys and certificates to workshop participants
• Collect and record data to inform funders; solicit new and sustained partners
• Market, develop and maintain Early Childhood Education (ECE) membership database
• Maintain budget information and department billing
• Build and maintain community partnerships and relationships with childcare programs/providers
• Participate in various training and youth‑related committees/initiatives
• Help to coordinate and administer the Adult Literacy Program
• Administer and maintain database for Emergency Voucher Assistance program
• Assist with all correspondence, reports and written materials for CTD
• Assist with the preparation and dissemination of department newsletter, weekly e‑bulletins and other training and marketing materials
• Supervise/screen incoming telephone calls for training office; backup for corporate office
• Maintain CTD reports, files and equipment
• Maintain department calendar and office deadlines
• Provide center support and assist with agency in‑service events, where needed/able
• Participate in and assist with special community events and other agency events
• Other related duties, as assigned

• Possess an effective, working knowledge of coordinating activities and projects
• Capable of thinking and acting independently with minimal supervision
• Ability to prioritize multiple projects and adapt to changing scenarios and circumstances within a complex, fast‑paced office environment
• Comfortable building and maintaining professional relationships and community collaborations
• Strong computer skills to include expertise with Microsoft Office Applications and various publishing/design software
• Flexible with working some evenings and weekends as needed

• 1‑3 years of serving in an administrative, operations or coordinator role, preferred
• Planning and prioritization skill set coupled with a strong work ethic
• Strong interpersonal, written and listening skills
• Background working within a non‑profit/education environment is highly preferred
• Reliable transportation with the willingness to drive within the community

• Competitive hourly salary
• Medical, Dental, and Prescription Drug Insurance
• Paid Holidays
• Generous PTO
• 403B Retirement Plan
• Flexible schedules with an understanding of a work‑life balance
• Access to free professional development opportunities
• Growth opportunities