Front Office Administrator

Front Office Administrator

We are currently hiring a full-time Front Office Administrator to support our Norfolk, VA office at 5425 Robin Hood Rd. The hours for this position are Mon-Fri, 7:30 am - 4:00 pm with a 30-minute lunch. No nights or weekends will be required. The ideal candidate will possess strong computer skills, excellent organizational abilities, and a willingness to learn new processes and systems.

The Front Office Administrator will perform duties that are administrative in nature, including:

• Type correspondence, reports, memoranda, minutes, and similar documents from original notes, drafts, and compose routine transmittals or responses.
• Ensure that correspondence complies with established standards for grammar, punctuation, terminology, and spelling. Reviews materials prepared for supervisor's approval for accuracy and proper format.
• Receive, open, sort and distribute mail, calling attention to important items and attaching relevant files and documents as requested.
• Answer, screen and direct telephone calls and take and relay messages.
• Greet visitors, provide assistance with routine inquiries, and direct guests to the appropriate personnel or locations.
• Support the Facility Security Officer (FSO) by logging in visitors and conducting random bag checks.
• Maintain facility inventories of material in support of facility operations.
• Attend meetings and take, transcribe, and distribute minutes as required.
• Organize and maintain computerized and manual files, records, schedules, inventories, libraries, and databases, back up and purge systems as required, and annotate files, and retrieve data in report form as required.
• Monitor the progress of departmental commitments and suspense items and report on past due projects as directed.
• Perform any range of departmental custodian activities, including responsibility for tracking, scheduling, and maintaining related records for keys, vehicles, files, records, training, physical examinations, certifications and other general administrative matters.
• Maintain the work area in a clean and orderly condition. Ensure safe operating conditions within area of responsibility.
• Perform other related duties as assigned.

Minimum Qualifications

• Minimum of three (3) years of administrative support experience
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Power Point
• Must be able to obtain and maintain a secret US Government Clearance if needed.
  
  Note:
  
  US Citizenship is required to obtain a Secret Clearance
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Professional customer service and telephone etiquette
• Ability to maintain confidential and sensitive information
• Experience maintaining records, files, inventories, and databases
• Ability to work independently with minimal supervision
• High school diploma or equivalent required

Compensation Details:

$15 - $25/hour

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note:

Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.