Office Coordinator

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Norfolk, VA office. Our position is for 12 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

• Receiving & Shipping
  • Unpacking received shipments daily
  • Prepping and steaming garments for delivery and placing on Sales Professional’s rack
  • Processing returns, remakes, and alterations
  • Preparing clothing for delivery by Sales Professional
  • Picking up and delivering client items as needed
• Alterations
  • Entering alteration instructions into the proprietary system
  • Delivering/picking up garments to/from outside contractor tailors
  • Preparing alteration report for corporate office
• Telephones/E-Mail/Mail
  • Answering incoming phone calls and relaying messages to appropriate Sales Professional
  • Checking store e-mail daily and forwarding information to relevant person(s)
  • Making bank deposits and running errands
  • Making follow-up calls to factories, customers, and corporate office
  • Performing other duties as assigned

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required