Housing and Financial Counseling Data Migration Assistant

Make every day matter. At the Up Center, you help children and families build brighter futures.

We provide whole‑person, compassionate care. You’ll work with others who are flexible, creative, and kind. Together, we support more than 10,000 people every year.

We value our team. That’s why we offer health, dental, vision, life insurance, short‑and long‑term disability, a 403(b) with employer match, paid time off, paid holidays, and free parking. We also support your growth with learning and development opportunities.

Position:Housing and Financial Counseling Data Migration Assistant

Location: Norfolk, VA

Job :178

# of Openings:1

The Temporary Data Migration Assistant provides administrative support to the Housing & Financial Counseling Programs team by assisting with the migration of client information into the Neighbor Works Compass case management system. This project-based position is responsible for uploading client documents, transferring historical case notes, verifying file completeness, and ensuring accurate organization of electronic client records. Employment is expected to conclude upon completion of the project.

Under the direction of the Manager, Housing & Financial Stability Programs and in accordance with HUD guidelines and agency policy, the incumbent shall:

• Upload client documents into the Neighbor Works Compass case management system.
• Transfer historical client case notes from legacy systems into Compass.
• Verify that uploaded documents are correctly associated with the appropriate client record.
• Review migrated files for completeness and accuracy.
• Organize electronic documents using established naming conventions and filing procedures.
• Maintain confidentiality of client information in accordance with HUD requirements, agency policies, and privacy regulations.
• Track assigned workload and provide periodic progress updates.
• Assist with other administrative data cleanup activities related to the Compass implementation, as assigned.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Ability to maintain confidentiality of sensitive client information.
• Ability to quickly learn new software systems.
• Comfortable performing repetitive computer-based work for extended periods.
• Dependable and able to meet project deadlines.
• Strong technology and administrative skills.
• Punctual and reliable with a strong sense of accountability
• Ability to willingly accept direction on assignment and to work independently and as part of a team.

• High school diploma or GED required.
• Must have and maintain a working cell phone.
• Must have a valid driver’s license and meet background check requirements.
• Experience entering data into databases or case management systems.
• Experience working with electronic records or document management systems.
• Previous administrative or clerical experience.

We’ve been named a Top Workplace in Hampton Roads for three years in a row. That shows how much our team feels valued, supported, and empowered every day.