Automotive Tech

Job Summary

Rick Hendrick Chevrolet (Norfolk) – 6252 Virginia Beach Blvd, Norfolk, Virginia 23502.

Summary:

Responsible for identifying necessary vehicle service and performing repair, service, and/or maintenance work.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

• Examine customer vehicles.
• Identify necessary vehicle repairs and maintenance.
• Estimate cost of repairs.
• Perform vehicle repairs and maintenance.
• Document services performed.
• Carry out work efficiently and in accordance with dealership guidelines.
• Follow dealership and manufacturer service guidelines.
• Request necessary parts.
• Maintain CSI at or above company standards.
• Maintain an organized, clean and safe work area.
• Participate in required training.
• Record all hours worked accurately in the company timekeeping system.
• Follow Safeguards rules and regulations.
• Demonstrate the company’s core values.
• Comply with company policies and procedures.
• Observe all federal, state, local and company safety rules and regulations.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.

Knowledge of automotive parts and systems, demonstrable mechanical skills, and technical training or commensurate technical experience are required.

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

• Up to 3 years
• 3-5 years
• 5+ years

• Valid Driver’s License
• Automobile Salesperson License

• Basic computer skills to utilize the timekeeping system.
• Ability to learn parts department computer inventory and ordering system.

• Understand and follow instructions.
• Communicate effectively with customers and company personnel.

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Must be able to lift up to 50 pounds. Regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.

Duties are performed primarily in the service area, involving movement around vehicles, working in various physical positions, and safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors, and the service manager.

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Ability to add, subtract, multiply, and divide.

Ability to apply common sense understanding to carry out instructions, deal with standardized situations, and understand and follow technical manuals.

• Servant Leadership – consciously put the needs of others first.
• Teamwork through Trust & Respect – work together as a high level team.
• Integrity – be honest and transparent, doing the right thing within the letter and spirit of the law.
• Commitment to Customer – re‑commit daily to the customer experience and exceed expectations.
• Passion for Winning – strive to be the best, not the biggest.
• Accountability at All Levels – take ownership to grow individually and support each other.
• Commitment to Continuous Improvement – constantly seek and improve opportunities.

The Technician position has a pay scale with base compensation of $21.00 to $45.00 per flat-rate hour. A production bonus based on individual or team performance may be awarded, ranging from $0.00 if baseline benchmarks are not met. No fixed upper limit is set. This job description does not state or imply any other duties beyond those listed.

Hendrick is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
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