Used Car Service Technician - Chrysler Dodge Jeep Ram - Norfolk

Job Description

Have you been thinking about returning to the shop, but just haven’t pulled the trigger yet? How many times have you told yourself that you need to pack up your tools and go where you could get paid more? Are you more comfortable working as a Used Car Service Tech than working on the newer and latest model vehicles? Fantastic!!! Because we have been looking for TECHNICIANS LIKE YOU to add to our awesome crew at CDJR Norfolk!!

Our technicians service and repair vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure optimal working order for customers as needed. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has a high school diploma or GED, some post-secondary automotive training, and at least two years of dealer-level or large facility experience. Holding a State Inspection License and certification by the National Institute for Automotive Service Excellence (ASE) is an absolute plus! An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required.

Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.

• Diagnoses issues based on experience, analysis, and testing
• Performs routine service inspections or tests and completes standard maintenance jobs
• Repairs automobiles and light trucks as assigned
• Maintains cleanliness of vehicles while performing service or repairs
• Ensures that the required documentation is complete and is in compliance with regulations and standards
• Helps maintain shop appearance and safety standards and ensures the shop runs efficiently by performing duties such as inventory stocking and other general functions
• Follows all shop policies, procedures, safety, and environmental rules.
• Attends all staff meetings, training, and educational classes as required
• Performs other duties as assigned

• High school diploma or GED required
• Post-secondary automotive training or equivalent work experience
• Two years of dealer-level or large facility experience preferred
• ASE certification (or is willing to obtain certification)
• Virginia State Inspection License (or is willing to obtain license)
• Broad scope of automotive mechanical/electrical knowledge
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Highly professional and dependable
• Safety and customer service-oriented
• Basic computer and internet skills
• Able to bend, kneel, squat, stand, and lift heavy objects as needed

This is an in-person position and your attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand, and lift heavy objects as needed.

The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

The year was 1979 when the Southern Auto Group opened…